[cisco-voip] Unity MWI port Question

[Stu Packett]

I agree with you Bill.  I originally had 6 ports setup for MWI, but
increased it to 18 ports a week later.  After looking through my event
logs for the scheduled MWI sync, it still took about 70 minutes for 600
users.  I was expecting to cut the nightly job by a few minutes.

I posted a similar question on the Cisco forums because Jeff Lindborg is
a great resource there.  He said each MWI port has to go through each
person's Inbox, so depending on the size of each person's mailbox, it
could take a long time no matter how many ports we have setup.  In my
situation, practically all my users have 2GB mailboxes with a majority
of them having over 10,000 items in the Inbox.

Is anyone on Unity 4.2 yet which supports up to 96 ports?  I'd like to
hear if having 24 ports (25% MWI rule) makes a difference.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Simon, Bill
Sent: Tuesday, April 25, 2006 8:34 AM
To: 'cisco-voip at puck-nether.net Voip'
Subject: Re: [cisco-voip] Unity MWI port Question

I agree that this should work, but what we are saying is that enabling
more MWI ports does not do anything.  Unity only seems to use 2 ports
max no matter how many are enabled.

 

> -----Original Message-----
> From: tomlemay at adelphia.net [mailto:tomlemay at adelphia.net]
> Sent: Tuesday, April 25, 2006 11:29 AM
> To: Simon, Bill
> Cc: 'cisco-voip at puck-nether.net Voip'
> Subject: Re: [cisco-voip] Unity MWI port Question
> 
> I am having a MWI issue which I working on with TAC at the meoment.  
> We have only one port designated at the moment for MWI dial out 
> notification and about 1400 users.  Some users report that they get 
> their MWI light to turn on but then there is no new message.  Tac said

> we need to enable more MWI ports just for out bound MWI notification 
> and to do this you go into nity tools under switch interface and click

> on the ports tab.  then, select MWI and enabled just for the number of

> ports you want to dial out for MWI notification.
> 
> Tom
> 
> ---- "Simon wrote: 
> > I'm with you; I've seen this same behavior (only two MWI
> ports actually
> > used) and our MWI resynchs take about 6-7 hours for our
> 6000 subscribers.
> > It's really painful, and even if we schedule them to begin
> at midnight it's
> > still going when some users come in in the morning.
> >  
> > 
> > ---
> > Bill Simon - bills at tns.its.psu.edu - (814) 865-2270 
> > http://tns.its.psu.edu/ <http://tns.its.psu.edu/>
> > 
> > 
> > 
> >  
> > 
> > 
> >   _____
> > 
> > From: Ed Leatherman [mailto:ealeatherman at gmail.com]
> > Sent: Tuesday, April 25, 2006 10:32 AM
> > To: cisco-voip at puck-nether.net Voip
> > Subject: [cisco-voip] Unity MWI port Question
> > 
> > 
> > Hello all,
> > 
> > Does anyone know how to make Unity (4.0) use more than 2-3
> ports for MWI? I
> > have more than 3 ports configured in UTIM for MWI Dialout,
> but when I do a
> > MWI Resynch it still only uses up to 3 ports.. I'm not sure
> where else to
> > set this. The reason I ask is my MWI weirded out this
> morning and I had to
> > force it to resynch and its been going for 2 hours now.. 
> watching it in the
> > part status monitor window and I think new change requests
> are just getting
> > queued up behind the resynch job. 
> > 
> > Thanks!
> > --
> > Ed Leatherman
> > IP Telephony Coordinator
> > West Virginia University
> > Telecommunications and Network Operations
> > 
> 

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