[cisco-voip] Recieved Calls List Digits Lose Prefix

Nick Kassel Nick.Kassel at Charles-Stanley.co.uk
Tue Aug 1 06:53:05 EDT 2006


Hi Ruben

 

Yes that is the case, all our gateways are H323, sorry I couldn't help.

 

Regards

 

Nick  

 

________________________________

From: Ruben Montes (EU) [mailto:Ruben.Montes at eu.didata.com] 
Sent: Tuesday, August 01, 2006 11:33 AM
To: Nick Kassel
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

Hi Nick,

 

thanks for your quick response... I'm from Spain, but customer also
needs 0 to be prepended to make any external call. If you're using
translation rules, I assume you're using H323 as signaling protocol. I
think this solution doesn't fit for my customer because they're using
MGCP and, for my understanding, translation rules are not applied to the
call in this case.

 

Many thanks,

 

Ruben

 

________________________________

De: Nick Kassel [mailto:Nick.Kassel at Charles-Stanley.co.uk]
Enviado el: mar 01/08/2006 12:18
Para: Ruben Montes (EU)
CC: cisco-voip at puck.nether.net
Asunto: RE: [cisco-voip] Recieved Calls List Digits Lose Prefix

Hi Ruben

 

As you can see from the debug below we get the number provided without
the 0, so we have added the following translation rules to our gateways
to prefix whatever number comes in with a 90, we do not do any
configuration on the call manager for this just on the gateway. Are you
in the UK too?

 

translation-rule 1

 Rule 0 ^0.% 900

 Rule 1 ^1.% 901

 Rule 2 ^2.% 902

 Rule 3 ^3.% 903

 Rule 4 ^4.% 904

 Rule 5 ^5.% 905

 Rule 6 ^6.% 906

 Rule 7 ^7.% 907

 Rule 8 ^8.% 908

 Rule 9 ^9.% 909

!

 

Regards

 

Nick

 

________________________________

From: Ruben Montes (EU) [mailto:Ruben.Montes at eu.didata.com] 
Sent: Tuesday, August 01, 2006 11:04 AM
To: Nick Kassel
Subject: RE: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

Hi Nick,

 

I'm trying to do the same you've done succesfully: prepend a number to
the received calls in order to permit the user to hit the dial key
without editing the number. I've tried to use the NAtional prefix,
International prefix, etc with no luck...

 

Can you please explain me with some detail which method are you using?

 

Thanks in advance,

 

Ruben

 

________________________________

De: cisco-voip-bounces at puck.nether.net en nombre de Nick Kassel
Enviado el: mar 01/08/2006 11:50
Para: Fedorov, Konstantin; cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Recieved Calls List Digits Lose Prefix

I have listed the 2 debugs below but they appear to be the same, am I
missing something here?

 

Here is the debug from Colt which works fine.

 

*Aug  1 08:42:35.373: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8  callref
= 0x18F3

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA1839E

                Preferred, Channel 30

        Progress Ind i = 0x8481 - Call not end-to-end ISDN, may have
in-band info

        Calling Party Number i = 0x2083, '2079532000'

                Plan:Unknown, Type:National

        Called Party Number i = 0xA1, '496515'

                Plan:ISDN, Type:National

        Sending Complete

*Aug  1 08:42:35.385: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8
callref = 0x98F3

        Channel ID i = 0xA9839E

                Exclusive, Channel 30

*Aug  1 08:42:35.413: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8
callref = 0x98F3

        Progress Ind i = 0x8188 - In-band info or appropriate now
available

*Aug  1 08:42:37.269: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8
callref = 0x98F3

*Aug  1 08:42:37.321: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8
callref = 0x18F3

*Aug  1 08:42:40.069: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8
callref = 0x18F3

        Cause i = 0x8090 - Normal call clearing

*Aug  1 08:42:40.073: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8
callref = 0x98F3

*Aug  1 08:42:40.121: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8
callref = 0x18F3

London_PRI1#

 

 

Here is the BT debug

 

*Mar 13 18:02:13.989: ISDN Se1/0:15 Q931: RX <- SETUP pd = 8  callref =
0x0001

        Sending Complete

        Bearer Capability i = 0x8090A3

                Standard = CCITT

                Transer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98381

                Exclusive, Channel 1

        Calling Party Number i = 0x2180, '2071496515'

                Plan:ISDN, Type:National

        Called Party Number i = 0x81, '671503'

                Plan:ISDN, Type:Unknown

*Mar 13 18:02:14.021: ISDN Se1/0:15 Q931: TX -> CALL_PROC pd = 8
callref = 0x8001

        Channel ID i = 0xA98381

                Exclusive, Channel 1

*Mar 13 18:02:14.193: ISDN Se1/0:15 Q931: TX -> ALERTING pd = 8  callref
= 0x8001

        Progress Ind i = 0x8188 - In-band info or appropriate now
available

*Mar 13 18:02:21.241: ISDN Se1/0:15 Q931: TX -> CONNECT pd = 8  callref
= 0x8001

*Mar 13 18:02:21.309: ISDN Se1/0:15 Q931: RX <- CONNECT_ACK pd = 8
callref = 0x0001

 

 

________________________________

From: Fedorov, Konstantin [mailto:kfedor at amt.ru] 
Sent: Tuesday, August 01, 2006 9:24 AM
To: Nick Kassel; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

Hi, Nick.

 

Compare isdn traces ( debug isdn q931) from BT and  Colt, where you
don't have problem.

That give you answer what wrong in the BT.

 

I assume that after connect BT send connected number IE, which is not
translated.

 

If you can. Send this traces to the list.

-----------------------
Sincerely Yours,
Konstantin Fedorov

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Tuesday, August 01, 2006 12:06 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

Has any one come across this before or have any ideas?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick
Sent: Monday, July 31, 2006 11:54 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Recieved Calls List Digits Lose Prefix

 

We have an issue with a number of remote sites with the Recieved calls
list, on the gateways we have added the translation rules to prefix the
digits with a 90, the telco (BT in UK) sends the digits without the zero
such as 207XXXXXXX, the translation rule prefixes the 90 so incoming
calls show as 90207XXXXXXX so therefore if the call is missed the Missed
calls list will show the correct number and they can just hit dial,
however as soon as the call is connected by someone answering it the 90
gets droppped. This is currently happening on all our sites with the
telco BT, but not on our PRI provided by Colt at HQ site. The
translation rules are the same for all our gateways including Branch and
HQ. I presume that the telco will be able to make the change but does
anyone know what needs to be changed in order for me to communicate the
issue to the telco efficiently. 

 


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You acknowledge that e-mails are not secure and you accept the risk of
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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions
of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of
the
London Stock Exchange, International Securities Markets Association, and
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acknowledgement or receipt by the intended recipient(s). You accept that
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may be a delay in processing the instructions received from e-mails
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Charles Stanley has received them. You are advised that urgent, time
sensitive
and confidential communications should not be sent by e-mail. 

You acknowledge that e-mails are not secure and you accept the risk of
malfunction, viruses, unauthorised interference, mis-delivery or delay.
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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions
of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of
the
London Stock Exchange, International Securities Markets Association, and
The London International Financial Futures &
Options Exchange.

This footnote also confirms that this email message has been swept by
McAfee
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You accept that any instructions are deemed to have been given at the time the
recipient(s) accesses them and that delivery receipt does not constitute
acknowledgement or receipt by the intended recipient(s). You accept that there
may be a delay in processing the instructions received from e-mails after
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and confidential communications should not be sent by e-mail. 

You acknowledge that e-mails are not secure and you accept the risk of
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Charles Stanley & Co. Ltd
Registered Office: 25 Luke Street London EC2A 4AR

Tel: 0207 739 8200 Fax: 0207 739 7798
Registered in England No. 1903304

Charles Stanley Sutherlands and Charles Stanley Securities are divisions of Charles Stanley & Co. Ltd

Authorised and Regulated by the Financial Services Authority, Member of the
London Stock Exchange, International Securities Markets Association, and The London International Financial Futures &
Options Exchange.

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