[cisco-voip] CDR flat files not being deleted

Ruben Montes (EU) Ruben.Montes at eu.didata.com
Tue Aug 1 09:01:15 EDT 2006


Hi,

I've tried to restart the CDRInsert and I've had this "nice" message:

No response to restart the server

I supoose it's time to open a TAC SR??

Regards,

Ruben


-----Mensaje original-----
De: Ryan Ratliff [mailto:rratliff at cisco.com]
Enviado el: mar 01/08/2006 14:37
Para: Ruben Montes (EU)
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] CDR flat files not being deleted
 
Is the CDRInsert service running on your publisher?  If so try  
restarting it.  If it is slow to restart (or fails to stop at all)  
then it could be that some database activity has blocked CDRInsert.

You can use the command sp_who2 to find out which sql pid has locked  
the CDR database.   If you get to that point and need assistance  
still please open a TAC SR.

-Ryan

On Aug 1, 2006, at 6:11 AM, Ruben Montes ((EU)) wrote:

Hi,

I'm having some trouble with CDR service. I've noticed that the last  
three weeks I have an Eventviewer error every night telling that the  
CDR files are being backed up and not deleted.
Nothing has been changed and this has never happened before. What  
could have happened?
I have enabled detailed traces but traces/DBL/DCRinsert files are  
empty (0Kb)

Thanks in advance,

Ruben
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