[cisco-voip] ExtMobility and IP Communicator

[Ryan LaTorre]

EM with IPC works the same way as on regular hard phones - the phone remains logged in until either the user logs out or the maximum logged-in time expires and the system forces a logout.
 
I find IPC in conjunction with EM is actually somewhat popular. I have some customers who require all users to log into EM everywhere, every day.  The nice thing about this type of setup is that each user has a single device profile that they can use to log into a variety of devices and the administrator has fewer statically configured phones to deal with.  The phone logout profiles can also be configured restrictively (ex. speed dials to the helpdesk and 911 access only, or some variation) so unaccountable long distance charges become less of a problem.  Keep in mind an EM deployment of this scale is very reliant on the publisher's availability.
 
In an IPCCx environment though the flexibiltiy is somewhat more restricted, since the rmuser must be associated with the physical phone (even if it's IPC) for agent logon.
 
-Ryan

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Lelio Fulgenzi
Sent: Tue 8/1/2006 7:13 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ExtMobility and IP Communicator


OK, I know it probably defeats the purpose, but does anyone know why using extension mobility and IP Communicator wouldn't work?
 
With extension mobility, is it enabled until you log off? Even if you unplug the phone, i.e. shut down IP communicator?
 
 
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Lelio Fulgenzi, B.A.     Network Analyst (CCS)
University of Guelph     Guelph, Ontario     N1G 2W1
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