[cisco-voip] Call hangup tone?

Tim Reimers tim.reimers at asheville.k12.nc.us
Thu Aug 10 09:16:40 EDT 2006



hey folks..


I just had a user ask me if it was possible to make a Cisco phone give a
'courtesy tone' when a call hangs up --

This person works a helpdesk position, and is often talking to cellphone
callers--  facing their computer screen, working the 'problem'

Apparently, the calls drop, and the person isn't aware that the
cellphone caller is 'gone' for a few minutes, until they look over and
see that their phone call is gone
...

they were wondering if a tone could be generated when a call drops off,
so that they'd more immediately realise that they need to call that
person back

Apparently, the cell phone caller cannot get the same helpdesk person
back-  so the helpdesk wants to re-initiate the call ASAP from the same
helpdesk staffer to the same cellphone caller, without
having to wait until someone realises that the call is gone...


Any ideas?
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