[cisco-voip] Call hangup tone?
Tim Reimers
tim.reimers at asheville.k12.nc.us
Thu Aug 10 09:16:40 EDT 2006
hey folks..
I just had a user ask me if it was possible to make a Cisco phone give a
'courtesy tone' when a call hangs up --
This person works a helpdesk position, and is often talking to cellphone
callers-- facing their computer screen, working the 'problem'
Apparently, the calls drop, and the person isn't aware that the
cellphone caller is 'gone' for a few minutes, until they look over and
see that their phone call is gone
...
they were wondering if a tone could be generated when a call drops off,
so that they'd more immediately realise that they need to call that
person back
Apparently, the cell phone caller cannot get the same helpdesk person
back- so the helpdesk wants to re-initiate the call ASAP from the same
helpdesk staffer to the same cellphone caller, without
having to wait until someone realises that the call is gone...
Any ideas?
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