[cisco-voip] Best practices for a 7936?
Robert Kulagowski
bob at smalltime.com
Wed Aug 16 13:48:12 EDT 2006
I've got a site where 7936's seem to have one-way audio issues; after a
call is made, the other side can hear outbound audio, but we can't hear
them.
The 7936's are running 3.3(11), which is the latest firmware.
Looking at the forums on Cisco, some solutions were 1) Hardcode the IP
address on the phone, since there appear to be issues when the DHCP
server reboots 2) Hardcode the speed and duplex on the phone and the
switchport to 100/FDX.
Of course it only fails when there's a critical call that needs to
happen, and our solution is to reboot the phone, but that's not viable
long term. And once we get to this point, where the phone is only
working one-way, calling TAC so they can troubleshoot why it's happening
is a non-starter, because the conference call _has_ to happen.
Anyone else experiencing these issues with 7936's?
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