[cisco-voip] Transfering a call to an AbbrDial
Voll, Scott
Scott.Voll at wesd.org
Wed Aug 16 14:34:28 EDT 2006
On CM 4.1.3sr2 I can not get that to work (no option in softkey template
for Abbrdial)..... So I can not prove you wrong.
I would open a product feature request with CIPTUG / Cisco Account team.
Scott
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert
Kulagowski
Sent: Wednesday, August 16, 2006 10:06 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Transfering a call to an AbbrDial
Doesn't seem to be possible, but I'd like to be proven wrong. Once you
press Transfer, Abbreviated Dial isn't one of the softkey choices.
If you have an existing call and place it on hold and try to do a new
call you don't get the abbreviated dial softkey.
The only workaround I've gotten so far is to park the call, do a new
call using the abbrdial, then transfer to the call park number, but that
seems kludgey.
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