[cisco-voip] Transfer to VM

[Bill Riley III]

This is a global setting I assume. I do not want to have to retrain all
of the users on transferring when they already have the Transfer,
number, and transfer down. It may be something we do moving forward. Any
other suggestions? 

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Thursday, August 17, 2006 10:28 AM
To: Bill Riley III
Cc: ciscovoip
Subject: Re: [cisco-voip] Trasfer to VM

You can enable onHook transfer so they can just ht transfer, dial the  
number, and hang up.
"On hook transfer enable" is the service parameter name.

-Ryan

On Aug 17, 2006, at 11:01 AM, Bill Riley III wrote:



I have a site that is having some difficulties with transferring a  
call to VM. I have it setup so when they want to transfer a call to  
VM they hit transfer, * and the four digit extension, then transfer  
again which drops the caller into the other persons VM. People are  
complaining that they can not hit transfer fast enough and the end  
user is not getting the entire VM box greeting. I need to see if I  
can insert a pause, or some other delay, after the last transfer has  
happened so the person can hear all of the opening greeting. I am  
running CCM 4.1.3sr3c and Unity 4.2.1.





Thanks



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