[cisco-voip] Cannot Open DC Directory on Subscriber

Stu Packett SPackett at fenwick.com
Thu Aug 17 19:13:52 EDT 2006


I ran the CallManager Upgrade Assistant Utility on my lab CallManagers
and my subscriber said I had a problem with the DC Directory.  I then
tried to go to Users | Global Directory on the subscriber, but I get
this 'The page cannot be displayed' message.  I'm actually getting the
same message from Cisco document ID 69637 and I've gone through these
steps over 5 times now.  I've even changed the passwords, but to no
avail.  I'm still on 4.0(2a)sr2c ready to upgrade to 4.1(3).

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note0
9186a008064f6c2.shtml

Has anyone run into this issue?  If so, are there any undocumented
workarounds?  I'm thinking about rebuilding the subscriber if this
doesn't help.

Thanks in advance.
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