[cisco-voip] SRST transfer not working

[Erick Bergquist]

Carlos,

What symptons does the user have when they are unable to transfer? Did the transfers work previously when in SRST mode? Is this a MGCP or H323 gateway?

Are they transferring to other IP phones locally that also went into fallback on same gateway?

Can you post a copy of your call-manager-fallback section, related dial-peers  (remove anything private, etc)?




----- Original Message ----
From: Robert Hugo <rthugo1 at gmail.com>
To: "Ortiz, Carlos" <CORTIZ at broward.org>
Cc: cisco-voip at puck.nether.net
Sent: Friday, August 18, 2006 3:59:15 PM
Subject: Re: [cisco-voip] SRST transfer not working

Also make sure you have this in your SRST config:
  
 call-manager-fallback
  huntstop channel
  max-dn dual-line
  
  
 When the router goes into SRST mode, this keeps the second channel free for call transfer, call forwarding......

 
 On 8/18/06, Ortiz, Carlos <CORTIZ at broward.org> wrote:     I have a site that just went into SRST mode because the WAN is down.  Calls are coming in to the receptionist but she is unable to complete transfers.  Any idea why that would be? 
  
 Carlos




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-- 
Robert Hugo
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