[cisco-voip] Call Logging in the Call Manager?

[Steve Miller]

There will be cases when our customers will need to be able to identify all 
of their individual  telephone calls for the month.  Is there a utility 
within Call Manager 4.1 that will allow us to print out a report of calls 
upon request?

----- Original Message ----- 
From: "Jason Aarons (US)" <jason.aarons at us.didata.com>
To: "avaya admin" <avayamin at gmail.com>; <cisco-voip at puck.nether.net>
Sent: Monday, August 21, 2006 9:04 PM
Subject: Re: [cisco-voip] Blind transferred calls to Hunt Group 
droppedbeforereaching Unity


> I've seen similar issue, never resolved it. TAC offered to look at ccm
> traces, etc. I didn't have the time.
>
> Are you running the latest Unity TSP?
>
> What CallManager service release?
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of avaya admin
> Sent: Monday, August 21, 2006 8:21 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Blind transferred calls to Hunt Group dropped
> beforereaching Unity
>
> Hi -- I haven't posted in this list in a long time. I have an issue
> that I can't seem to figure out yet. Scenario on CM 4.1
>
> PSTN ISDN to MGCP GW with CSS-Inhouse to DN 4000 on PT-Inhouse
> 4000 answers calls and blind tranfers to Hunt pilot 7000 on PT-Inhouse
> No answer on hunt pilot 7000 caller gets an engaged tone instead of
> Unity Greeting
>
> If 4000 does a supervised transfer, call always works. Blind never works
>
> In Unity I don't see any acitviy in the call viewers or status monitor
> when calls is blind transfered.
>
> DNA shows that Gateways has acess to the hunt pilot and VM.
>
> I played with maximun hunt timer on hunt pilots config but didnt' work
> (tried 20 seconds)
>
>
> Any tips on where to start?
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