[cisco-voip] Report on Group

[Todd Franklin]

Yes, with CRS.

On 8/24/06, Ortiz, Carlos <CORTIZ at broward.org> wrote:
>
>  Is this with CRS???
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Todd Franklin
> *Sent:* Thursday, August 24, 2006 9:24 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Report on Group
>
>
>
> I am trying to run some reports.  I have run the "Most Calls" report (I
> forget its actual name!)  Anyway, my Most Calls should be held by my
> reception group.  This group is made up of ext 1501, 1502, and 1503.
> (Basically, if you call the main #, 555-1313, it rings all 3 of those
> extensions so anyone at those phones can pick up the call).
>
> But when I run the report, the numbers are very low for those extensions.
> I think it said 70 calls last month.  They probably do 300 calls a day, with
> 90% of those being inbound calls.
>
> How would I get a more accurate report?
>
> Thanks.
>
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