[cisco-voip] 2 DIDs incoming call automatically forward to voicemail and outside number

[Gareth Cafirma]

The first phone goes directly to voicemail, and its not being forward to
voicemail. User can make calls.
Second phone gets forwarded to an outside number (cell phone), and its not
being forwarded to that number, user can make calls.
What could be the problem here?

Gareth
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