[cisco-voip] Dead 7912?

[Johan Bloemhard]

I have a 7912 that takes forever on boot-up cycle and never actually
completes the boot-up cycle.  Does anyone have directions for manually
forcing a reload of the firmware on the 7912?  

 

I have a TAC case ID that discusses this for the 7970 with the following
steps (this obviously doesn't work for the 7912):

1.	Power off the phone. 
2.	Hold down the # key. 
3.	While holding #, connect an AC adaptor to the phone. 
4.	Continue to hold # until the line buttons blink amber. 
5.	Release the # key. 
6.	Enter 3491672850*# 
7.	The lights should change color from amber to red. When this
occurs, the phone is resetting to factory defaults. 

Anyone have any information that will assist me?

 

Thanks!

 

Johan Bloemhard 



 

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