[cisco-voip] Low Disc Space on Publisher

Kevin Thorngren kthorngr at cisco.com
Mon Dec 4 08:29:44 EST 2006


The ex061202.log type files are IIS logs.  From a Cisco TAC perspective  
they are only used for troubleshooting IIS issues and maybe to track  
down the source of someone accessing CCMAdmin.  Other than that I don't  
see any reason that you would need to keep them.

Not sure what version of CCM you are running but this might be of  
interest:
CSCsb69362 - Cisco Serviceability Reporter logs grow indefinitely
<B>Symptom:</B>

Logs generated by Cisco Serviceability Reporter
service under the "C:\Program  
Files\Cisco\ServiceabilityReporter\RTMT\errorlogs"
folder grow indefinitely.

<B>Conditions:</B>
CCM 4.0, 4.1

<B>Workaround:</B>
Stop the " Cisco Serviceability Reporter" service and delete the log  
files manually.


Kevin
On Dec 4, 2006, at 8:06 AM, Nick Kassel wrote:

> Unfortunately we don’t have 7845’s are discs are only 30gb and we  
> don’t have an F drive.  
>  
> I have found some large files as listed below
>  
> RTMTReporterErr.err      454mb
> CCM0300_log.LDF        176mb
> ex061202.log                148mb
> ex061201.log                147mb
> ex061203.log                135mb
> ex061130.log                114mb
> VDisk.vfd                     93.7mb
>  
> I also have a large number of these ex log files in the location  
> c:\winnt\system32\LogFiles which come to a total of 14.8GB
>  
> What exactly are these and can they be deleted?
>  
>  
>  
>  
>  
>
> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
> Sent: Monday, December 04, 2006 12:45 PM
> To: Nick Kassel
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Low Disc Space on Publisher
>  
> You can delete the trace files but that might only be a temporary fix.  
> The traces have configurations to control the number of files and size  
> of files written. One recommendation, if you have 7845s, is to move  
> the CCM, CTI, SDL/CCM and SDL/CTI traces to drive F:. Not only will  
> this help with disk space it it also improves the performance of the  
> server as it doesn't compete with the OS when writing to the drive.
>  
> I would look for the largest files on the server:
> - Right click on Drive C: in explorer and select Search
> - Under Search Options select Size
> - Enter 10000 KB and start the Search
> - Sort by the Size column
>  
> If you find very large files report back with the names and sizes.  
> Someone will be able to give ideas on next steps. I suspect the  
> problem is with SQL transaction logs not being truncated.
>  
> Kevin
>  
> On Dec 4, 2006, at 5:13 AM, Nick Kassel wrote:
>>  
>> We are getting low disc space alerts through RTMT on the publisher, I  
>> have found that we have over 5GB of trace files, is it ok to delete  
>> these files. Also are there any other areas I should be looking at  
>> where I can create some space?
>>  
>>  
>>
>>
>>
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