[cisco-voip] Low Disc Space on Publisher

Kevin Thorngren kthorngr at cisco.com
Mon Dec 4 09:14:34 EST 2006


I suppose there is a way to change the IIS log settings but I suspect  
that Cisco TAC would not recommend making the changes.  There are many  
types of issues where these logs are useful in troubleshooting.

Kevin
On Dec 4, 2006, at 9:01 AM, Nick Kassel wrote:

> Thanks Kevin, looks like we are more that likely getting this bug, we  
> are running 4.1(3) sr4b, I will delete these along with the IIS logs.
>  
> But is there any way we can stop the IIS logs from creating.
>  
>  
>  
>  
>  
>
> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
> Sent: Monday, December 04, 2006 1:30 PM
> To: Nick Kassel
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Low Disc Space on Publisher
>  
> The ex061202.log type files are IIS logs. From a Cisco TAC perspective  
> they are only used for troubleshooting IIS issues and maybe to track  
> down the source of someone accessing CCMAdmin. Other than that I don't  
> see any reason that you would need to keep them.
>  
> Not sure what version of CCM you are running but this might be of  
> interest:
> CSCsb69362 - Cisco Serviceability Reporter logs grow indefinitely
> <B>Symptom:</B>
>  
> Logs generated by Cisco Serviceability Reporter
> service under the "C:\Program  
> Files\Cisco\ServiceabilityReporter\RTMT\errorlogs"
> folder grow indefinitely.
>  
> <B>Conditions:</B>
> CCM 4.0, 4.1
>  
> <B>Workaround:</B>
> Stop the " Cisco Serviceability Reporter" service and delete the log  
> files manually.
>
>  
> Kevin
> On Dec 4, 2006, at 8:06 AM, Nick Kassel wrote:
>>  
>> Unfortunately we don’t have 7845’s are discs are only 30gb and we  
>> don’t have an F drive.  
>>  
>> I have found some large files as listed below
>>  
>> RTMTReporterErr.err      454mb
>> CCM0300_log.LDF        176mb
>> ex061202.log                148mb
>> ex061201.log                147mb
>> ex061203.log                135mb
>> ex061130.log                114mb
>> VDisk.vfd                     93.7mb
>>  
>> I also have a large number of these ex log files in the location  
>> c:\winnt\system32\LogFiles which come to a total of 14.8GB
>>  
>> What exactly are these and can they be deleted?
>>  
>>  
>>  
>>  
>>  
>>  
>> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
>> Sent: Monday, December 04, 2006 12:45 PM
>> To: Nick Kassel
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Low Disc Space on Publisher
>>  
>> You can delete the trace files but that might only be a temporary  
>> fix. The traces have configurations to control the number of files  
>> and size of files written. One recommendation, if you have 7845s, is  
>> to move the CCM, CTI, SDL/CCM and SDL/CTI traces to drive F:. Not  
>> only will this help with disk space it it also improves the  
>> performance of the server as it doesn't compete with the OS when  
>> writing to the drive.
>>  
>> I would look for the largest files on the server:
>> - Right click on Drive C: in explorer and select Search
>> - Under Search Options select Size
>> - Enter 10000 KB and start the Search
>> - Sort by the Size column
>>  
>> If you find very large files report back with the names and sizes.  
>> Someone will be able to give ideas on next steps. I suspect the  
>> problem is with SQL transaction logs not being truncated.
>>  
>> Kevin
>>  
>> On Dec 4, 2006, at 5:13 AM, Nick Kassel wrote:
>>>  
>>> We are getting low disc space alerts through RTMT on the publisher,  
>>> I have found that we have over 5GB of trace files, is it ok to  
>>> delete these files. Also are there any other areas I should be  
>>> looking at where I can create some space?
>>>  
>>>  
>>>
>>>
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>   
> The information contained in this e- 
> mail is strictly confidential, some or all
>   
> of which may be legally privileged. It is for the intended recipient on 
> ly.
>   
> Access to this e- 
> mail by any other person is prohibited. If you are not the
>   
> intended recipient, any use, disclosure, copying, printing, distributio 
> n of,
>   
> replying to or any action taken or omitted to be taken in reliance on t 
> his
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> e- 
> mail, is prohibited and may be unlawful. Please contact the sender imme 
> diately
>  should this e-mail have been incorrectly addressed or transmitted.
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> ime the
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> recipient(s) accesses them and that delivery receipt does not constitut 
> e
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> t there
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> may be a delay in processing the instructions received from e- 
> mails after
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> Charles Stanley has received them. You are advised that urgent, time se 
> nsitive
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> Charles Stanley Sutherlands and Charles Stanley Securities are division 
> s of Charles Stanley & Co. Ltd
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> Authorised and Regulated by the Financial Services Authority, Member of 
>  the
>   
> London Stock Exchange, International Securities Markets Association, an 
> d The London International Financial Futures &
>  Options Exchange.
>
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> This footnote also confirms that this email message has been swept by M 
> cAfee
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