[cisco-voip] Low Disc Space on Publisher
Kevin Thorngren
kthorngr at cisco.com
Mon Dec 4 09:14:34 EST 2006
I suppose there is a way to change the IIS log settings but I suspect
that Cisco TAC would not recommend making the changes. There are many
types of issues where these logs are useful in troubleshooting.
Kevin
On Dec 4, 2006, at 9:01 AM, Nick Kassel wrote:
> Thanks Kevin, looks like we are more that likely getting this bug, we
> are running 4.1(3) sr4b, I will delete these along with the IIS logs.
>
> But is there any way we can stop the IIS logs from creating.
>
>
>
>
>
>
> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
> Sent: Monday, December 04, 2006 1:30 PM
> To: Nick Kassel
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Low Disc Space on Publisher
>
> The ex061202.log type files are IIS logs. From a Cisco TAC perspective
> they are only used for troubleshooting IIS issues and maybe to track
> down the source of someone accessing CCMAdmin. Other than that I don't
> see any reason that you would need to keep them.
>
> Not sure what version of CCM you are running but this might be of
> interest:
> CSCsb69362 - Cisco Serviceability Reporter logs grow indefinitely
> <B>Symptom:</B>
>
> Logs generated by Cisco Serviceability Reporter
> service under the "C:\Program
> Files\Cisco\ServiceabilityReporter\RTMT\errorlogs"
> folder grow indefinitely.
>
> <B>Conditions:</B>
> CCM 4.0, 4.1
>
> <B>Workaround:</B>
> Stop the " Cisco Serviceability Reporter" service and delete the log
> files manually.
>
>
> Kevin
> On Dec 4, 2006, at 8:06 AM, Nick Kassel wrote:
>>
>> Unfortunately we don’t have 7845’s are discs are only 30gb and we
>> don’t have an F drive.
>>
>> I have found some large files as listed below
>>
>> RTMTReporterErr.err 454mb
>> CCM0300_log.LDF 176mb
>> ex061202.log 148mb
>> ex061201.log 147mb
>> ex061203.log 135mb
>> ex061130.log 114mb
>> VDisk.vfd 93.7mb
>>
>> I also have a large number of these ex log files in the location
>> c:\winnt\system32\LogFiles which come to a total of 14.8GB
>>
>> What exactly are these and can they be deleted?
>>
>>
>>
>>
>>
>>
>> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
>> Sent: Monday, December 04, 2006 12:45 PM
>> To: Nick Kassel
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Low Disc Space on Publisher
>>
>> You can delete the trace files but that might only be a temporary
>> fix. The traces have configurations to control the number of files
>> and size of files written. One recommendation, if you have 7845s, is
>> to move the CCM, CTI, SDL/CCM and SDL/CTI traces to drive F:. Not
>> only will this help with disk space it it also improves the
>> performance of the server as it doesn't compete with the OS when
>> writing to the drive.
>>
>> I would look for the largest files on the server:
>> - Right click on Drive C: in explorer and select Search
>> - Under Search Options select Size
>> - Enter 10000 KB and start the Search
>> - Sort by the Size column
>>
>> If you find very large files report back with the names and sizes.
>> Someone will be able to give ideas on next steps. I suspect the
>> problem is with SQL transaction logs not being truncated.
>>
>> Kevin
>>
>> On Dec 4, 2006, at 5:13 AM, Nick Kassel wrote:
>>>
>>> We are getting low disc space alerts through RTMT on the publisher,
>>> I have found that we have over 5GB of trace files, is it ok to
>>> delete these files. Also are there any other areas I should be
>>> looking at where I can create some space?
>>>
>>>
>>>
>>>
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> mail is strictly confidential, some or all
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> ly.
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> mail by any other person is prohibited. If you are not the
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> intended recipient, any use, disclosure, copying, printing, distributio
> n of,
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> his
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> e-
> mail, is prohibited and may be unlawful. Please contact the sender imme
> diately
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> You accept that any instructions are deemed to have been given at the t
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> e
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> acknowledgement or receipt by the intended recipient(s). You accept tha
> t there
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> may be a delay in processing the instructions received from e-
> mails after
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> nsitive
> and confidential communications should not be sent by e-mail.
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> You acknowledge that e-mails are not secure and you accept the risk of
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> malfunction, viruses, unauthorised interference, mis-
> delivery or delay.
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> Charles Stanley & Co. Ltd
> Registered Office: 25 Luke Street London EC2A 4AR
>
> Tel: 0207 739 8200 Fax: 0207 739 7798
> Registered in England No. 1903304
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> Authorised and Regulated by the Financial Services Authority, Member of
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> London Stock Exchange, International Securities Markets Association, an
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> cAfee
> VirusScan and SurfControl Email Filter software.
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