[cisco-voip] Unity Message limit warnings

[Alex Pitzner]

I have not made any custom changes to mailbox thresholds.

 

I opened the tables in the SQL Database: 

 

mailboxwarninglimit, mailboxsendlimit and mailboxsendrecievelimit are
set to <NULL> 

*this is true for all users* 

 

mailboxusedefaultlimit is set to "1" for most users

*there are 4 users who mailboxusedefaultlimit is set to "0" 

 

I wonder if setting the mailboxusedefaultlimit to "0" would fix it?   

 

Cisco Call Manager 4.1

Unity 4.0.4.221

 

________________________________

From: Fred Nielsen [mailto:fwn at feasible.net] 
Sent: Friday, December 01, 2006 5:19 PM
To: Alex Pitzner; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Unity Message limit warnings

 

I think you may have made a Netpro post on this subject today also?
Similar question there, below was my reply:

 

>And just to be sure the question is asked, you have not set lower
mailbox thresholds specifically on his account, correct?

> 

>Also, if you are handy in SQL, might be interesting to see what the
values of the mailboxusedefaultlimits, 

>mailboxwarninglimit, mailboxsendlimit and mailboxsendreceivelimit
columns reflect in the Subscriber table for this user.

>This information is supposed to by sync'd directly from AD and is
usually quite right, very rarely out of sync in my

>experience.

 

--Fred Nielsen

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alex Pitzner
Sent: Friday, December 01, 2006 12:42 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Message limit warnings

FYI,

 

I know the limit comes from the Exchange server limit.  This user's
mailbox is UNDER the warning limit, but he continues to get warnings
EVERY time he checks his voicemail.

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Alex Pitzner
Sent: Friday, December 01, 2006 3:02 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Message limit warnings

 

Following up on a previous question that Carlos Ortiz had on 9/12:

 

I have the same question.

 

Is there any way to turn off the message limit warnings in Unity when a
user is nearing their limit and logs on to their phone to hear messages?
I would rather leave this task to Exchange which already does a good job
of informing the users.

 

 

Alex Pitzner
Sr. Network Engineer

 

215 Market Street
Harrisburg , PA 17101 
Main 717.901.5100
Fax 717.901.3124
Direct 717.901.5124
Alex.Pitzner at HarrisburgU.net <mailto:Alex.Pitzner at HarrisburgU.net> 
www.HarrisburgU.net <http://www.HarrisburgU.net> 

  

  

 

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