[cisco-voip] Low Disc Space on Publisher

Nick Kassel Nick.Kassel at Charles-Stanley.co.uk
Mon Dec 4 09:20:00 EST 2006


Ok, looks like I'll have to just keep an eye on them as the files that
are being created daily seem to be between 60mb and 150mb.

 

 

________________________________

From: Kevin Thorngren [mailto:kthorngr at cisco.com] 
Sent: Monday, December 04, 2006 2:15 PM
To: Nick Kassel
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Low Disc Space on Publisher

 

I suppose there is a way to change the IIS log settings but I suspect
that Cisco TAC would not recommend making the changes. There are many
types of issues where these logs are useful in troubleshooting. 

 

Kevin 

On Dec 4, 2006, at 9:01 AM, Nick Kassel wrote: 

	 

	Thanks Kevin, looks like we are more that likely getting this
bug, we are running 4.1(3) sr4b, I will delete these along with the IIS
logs. 

	  

	But is there any way we can stop the IIS logs from creating. 

	  

	  

	  

	  

	  

	 

	From: Kevin Thorngren [mailto:kthorngr at cisco.com] 

	Sent: Monday, December 04, 2006 1:30 PM 

	To: Nick Kassel 

	Cc: cisco-voip at puck.nether.net 

	Subject: Re: [cisco-voip] Low Disc Space on Publisher 

	  

	The ex061202.log type files are IIS logs. From a Cisco TAC
perspective they are only used for troubleshooting IIS issues and maybe
to track down the source of someone accessing CCMAdmin. Other than that
I don't see any reason that you would need to keep them. 

	  

	Not sure what version of CCM you are running but this might be
of interest: 

	CSCsb69362 - Cisco Serviceability Reporter logs grow
indefinitely 

	<B>Symptom:</B> 

	  

	Logs generated by Cisco Serviceability Reporter 

	service under the "C:\Program
Files\Cisco\ServiceabilityReporter\RTMT\errorlogs" 

	folder grow indefinitely. 

	  

	<B>Conditions:</B> 

	CCM 4.0, 4.1 

	  

	<B>Workaround:</B> 

	Stop the " Cisco Serviceability Reporter" service and delete the
log files manually. 

	 

	  

	Kevin 

	On Dec 4, 2006, at 8:06 AM, Nick Kassel wrote: 

		  

		Unfortunately we don't have 7845's are discs are only
30gb and we don't have an F drive.   

		  

		I have found some large files as listed below 

		  

		RTMTReporterErr.err      454mb 

		CCM0300_log.LDF        176mb 

		ex061202.log                148mb 

		ex061201.log                147mb 

		ex061203.log                135mb 

		ex061130.log                114mb 

		VDisk.vfd                     93.7mb 

		  

		I also have a large number of these ex log files in the
location c:\winnt\system32\LogFiles which come to a total of 14.8GB 

		  

		What exactly are these and can they be deleted? 

		  

		  

		  

		  

		  

		  

		From: Kevin Thorngren [mailto:kthorngr at cisco.com] 

		Sent: Monday, December 04, 2006 12:45 PM 

		To: Nick Kassel 

		Cc: cisco-voip at puck.nether.net 

		Subject: Re: [cisco-voip] Low Disc Space on Publisher 

		  

		You can delete the trace files but that might only be a
temporary fix. The traces have configurations to control the number of
files and size of files written. One recommendation, if you have 7845s,
is to move the CCM, CTI, SDL/CCM and SDL/CTI traces to drive F:. Not
only will this help with disk space it it also improves the performance
of the server as it doesn't compete with the OS when writing to the
drive. 

		  

		I would look for the largest files on the server: 

		- Right click on Drive C: in explorer and select Search 

		- Under Search Options select Size 

		- Enter 10000 KB and start the Search 

		- Sort by the Size column 

		  

		If you find very large files report back with the names
and sizes. Someone will be able to give ideas on next steps. I suspect
the problem is with SQL transaction logs not being truncated. 

		  

		Kevin 

		  

		On Dec 4, 2006, at 5:13 AM, Nick Kassel wrote: 

			  

			We are getting low disc space alerts through
RTMT on the publisher, I have found that we have over 5GB of trace
files, is it ok to delete these files. Also are there any other areas I
should be looking at where I can create some space? 

			  

			  

			
			
			

	
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