[cisco-voip] CAD Agent Issues on images

[Jonathan Charles]

Yeah, our agents don't have admin rights and it is a big, fat, error-fest...
CAD (IPCC 4.0(4)) still works (they get calls), however, I am sure log files
are a disaster... I asked management to give them admin rights and they said
'no way..' So, I told them to enjoy the errors.


Jonathan

On 12/7/06, Jason Aarons (US) < jason.aarons at us.didata.com> wrote:
>
>  CAD requires Full Local Administrator rights during installation and
> usage, and isn't supported by Cisco via MSI/etc. There is talk of a future
> CAD version running without being full local administrator. This is a big
> application security issue for some accounts.  You shouldn't be root to run
> applications.
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net]
> *On Behalf Of *McGovern, Michael
> *Sent:* Thursday, December 07, 2006 10:29 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] CAD Agent Issues on images
>
>
>
> Does anyone know if there is an issue with Cisco Agent Desktop not working
> when it is on an image.  We currently use Ghost, built a new workstation
> with CAD.  Tested CAD with audio recording and the application records and
> you can playback the recording.  Image the workstation, push the image back
> down to the same machine and the audio recording does not work.  Is this a
> known issue with CAD and imaging software?  I know some applications just
> don't work well with imaging.
>
>
>
> Thx.
>
>
>
>
>
> Michael McGovern
>
> AVP, Information Technology Manager
>
> Cambridge Trust Company
>
> 10 Fawcett Street, 6th Floor
>
> Cambridge Ma. 02138
>
> Phone:1-617-503-5248
>
> Fax: 1-617-441-1467
>
>
>
>
>
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