[cisco-voip] IPCCX: Custom Reporting ?

[Tech Guy]

Not familiar with anything other then the historical reporting software?
What plugin allows you to do custom reporting?  The historical reporting
software is all canned at least from what I have seen in playing with it
briefly.  Maybe I missed something?

Can you elaborate a little if you don't mind?



On 12/12/06, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
>  Why don't you use the built in plugin for historical reporting and then
> assign users permissions through that?
>
>
>
> Scott
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Tech Guy
> *Sent:* Tuesday, December 12, 2006 2:03 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] IPCCX: Custom Reporting ?
>
>
>
> Couple of questions before I start attempting some custom IPCCX express
> reports.
>
> First, is the SQL database that IPCCX (Premium) going to use reside
> locally as a seperate database from CCM ?  Or does it integrate with the CCM
> database?
>
> Whats the best way to handle user rights and permissions?  I should be
> able to create a custom user with read only access to the SQL database
> right?
>
> I will see what I can find and read up on, but if anyone has anything
> useful would love to hear it.
>
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