[cisco-voip] IPCCX: Custom Reporting ?

[Voll, Scott]

What data are you looking for?  We have been able to get the data we
needed from the Pre-Canned Historical reporting software.

 

Scott

 

________________________________

From: d4rkf1ber at gmail.com [mailto:d4rkf1ber at gmail.com] On Behalf Of Tech
Guy
Sent: Tuesday, December 12, 2006 2:46 PM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IPCCX: Custom Reporting ?

 

Not familiar with anything other then the historical reporting software?
What plugin allows you to do custom reporting?  The historical reporting
software is all canned at least from what I have seen in playing with it
briefly.  Maybe I missed something? 

Can you elaborate a little if you don't mind?




On 12/12/06, Voll, Scott <Scott.Voll at wesd.org > wrote:

Why don't you use the built in plugin for historical reporting and then
assign users permissions through that?

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Tech Guy
Sent: Tuesday, December 12, 2006 2:03 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCCX: Custom Reporting ?

 

Couple of questions before I start attempting some custom IPCCX express
reports.

First, is the SQL database that IPCCX (Premium) going to use reside
locally as a seperate database from CCM ?  Or does it integrate with the
CCM database? 

Whats the best way to handle user rights and permissions?  I should be
able to create a custom user with read only access to the SQL database
right?

I will see what I can find and read up on, but if anyone has anything
useful would love to hear it. 

 

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