[cisco-voip] Group Pickup not picking up
Robert Kulagowski
bob at smalltime.com
Fri Dec 15 09:43:01 EST 2006
Robert Kulagowski wrote:
> Vince Loschiavo wrote:
>> Sounds like you should be using the Pickup button, not the Group pickup.
>
> Nope; the system is configured as designed because of our requirements.
> It was working last week, this week it's not, and I'm trying to figure
> out what may have changed or if I need to reset something in particular.
Figured it out on my own:
We have a route pattern that doesn't require "8" to dial out - it's used
for fax machines that used to be on the PSTN and are now on an EVM card.
Those fax machines had 99 speed dials programmed into them, so
changing them would be a lot of work.
The CSS of the phones contained the partition / RP that didn't require
the access code, so for whatever reason the GPickup was confused. Which
also confuses me, because I guess I thought GPickup was doing something
different.
Anyway, it works now.
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