[cisco-voip] Nonworking DID

Fri Dec 15 11:20:52 EST 2006

And your CSS for inbound call on gateway has partition of 5767 in it?  Have you tried to update and reset the gateway from CCM Gateway config page to see if that helps? 

Can you send a CCM Detailed trace of problem call, that way we can see what is going on the CCM side.

Regards, Erick

----- Original Message ----
From: Karl Whitson <KWhitson at cmbtec.com>
To: Jonathan Charles <jonvoip at gmail.com>
Cc: "cisco-voip at puck-nether.net" <cisco-voip at puck.nether.net>
Sent: Friday, December 15, 2006 10:10:02 AM
Subject: Re: [cisco-voip] Nonworking DID

<!--
 _filtered {font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
 _filtered {font-family:"Franklin Gothic Book";
panose-1:2 11 5 3 2 1 2 2 2 4;}
/* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
	{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
	{color:blue;
text-decoration:underline;}
p
	{
margin-right:0in;

margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman";}
span.EmailStyle20
	{
font-family:Arial;
color:navy;}
 _filtered {
margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
	{}
-->

Jonathan,

I had a case open with the carrier
(AT&T) and they pushed it back on me (big surprise there, huh) stating that
they are routing the entire block of DIDs the same way.  “It is your problem”. 

I don’t disagree with you that it seems to
be a gateway or Telco issue.  What I do find odd is that I can not get the
gateway to send an unallocated message when I delete the number entirely from
CM.  That makes me think that it could be something on CM.  The gateway is
MGCP.

Karl
 Whitson

CMB Technologies

40 Cape Rd.

Milford,
 MA   01757

DID:  (508) 422-8413

Cell:  (603) 930-4189

Fax:  (508) 634-8678

Karl.Whitson at cmbtec.com

www.cmbtec.com

TO OPEN A SUPPORT CASE EMAIL SUPPORT at CMBTEC.COM OR CALL (508) 422-8429

From: Jonathan Charles
[mailto:jonvoip at gmail.com] 

Sent: Friday, December 15, 2006
10:55 AM

To: Karl
 Whitson

Cc: cisco-voip at puck-nether.net

Subject: Re: [cisco-voip]
Nonworking DID

First off, to determine ISDN disconnect cause codes, go here:

http://www.cisco.com/warp/public/129/isdn_disc_code.html

Here is what yours is: 

"The destination is not reachable because of an interface malfunction. In
addition, a signaling message cannot be delivered. This condition can be
temporary. However, the condition can last for an extended period in some
cases. 

This
cause indicates that a signaling message could not be delivered to the remote
user. For example, a physical layer or data link layer fails at the remote user
end, and the user equipment is off-line (turned off)."

Provide a 'show
controllers t1' and a 'show isdn status'

I don't think the issue is with CCM... it is either gateway or telco.

Jonathan

On 12/15/06, Karl Whitson <KWhitson at cmbtec.com> wrote:

I
have a single DID (5767) out of a block of 100 numbers (5700 – 5799) that is
not functioning properly.  With this DN configured on a phone I get
"Cause i = 0x809B - Destination out of order" on the Q.931 debug, see
below.  If I dial a non allocated number (5766) I get the normal and
expected "Cause i = 0x8081 - Unallocated/unassigned number". 
Yet, if I delete all instances of 5767, even going into the Num Plan Report and
deleting it there, I still get a "Cause i = 0x809B - Destination out of
order" for that number.  

It
seems that Call Manager is storing that number somewhere and is not clearing it
out when it is deleted from the system.  I am thinking that I need to
cycle a service on Call Manager.  Does anyone know which service I should
cycle to try to clear it?  I will reboot the Call Manager tonight to see
if it will clear, but was just wondering if anyone had seen this before.

Bearer Capability i = 0x8090A2 

Standard = CCITT 

Transfer Capability = Speech  

Transfer Mode = Circuit 

Transfer Rate = 64 kbit/s 

Channel ID i = 0xA98381 

Exclusive, Channel 1 

 Progress Ind 
i = 0x8283 - Origination address is non-ISDN  

Calling Party Number i = 0x2183, '6039304189' 

Plan:ISDN, Type:National 

Called Party Number i = 0x80, '5767' 

Plan:Unknown, Type:Unknown

*Dec
15 08:40:09.104 EST: ISDN Se0/0/0:23 Q931: TX -> RELEASE_COMP pd = 8 
callref = 0x800F 

Cause i = 0x809B - Destination out of order

Karl Whitson

CMB
Technologies

40 Cape Rd.

Milford,
 MA   01757

DID: 
(508) 422-8413

Cell: 
(603) 930-4189

Fax: 
(508) 634-8678

Karl.Whitson at cmbtec.com

www.cmbtec.com

TO OPEN
A SUPPORT CASE EMAIL SUPPORT at CMBTEC. C
OM OR CALL (508) 422-8429

_______________________________________________

cisco-voip mailing list

cisco-voip at puck.nether.net

https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

__________________________________________________
Do You Yahoo!?
Tired of spam?  Yahoo! Mail has the best spam protection around 
http://mail.yahoo.com 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20061215/8f9e951d/attachment-0001.html 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 2318 bytes
Desc: image001.jpg
Url : https://puck.nether.net/pipermail/cisco-voip/attachments/20061215/8f9e951d/attachment-0002.jpe 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: image/jpeg
Size: 2318 bytes
Desc: image002.jpg
Url : https://puck.nether.net/pipermail/cisco-voip/attachments/20061215/8f9e951d/attachment-0003.jpe 