[cisco-voip] DSP errors
Nick Kassel
Nick.Kassel at Charles-Stanley.co.uk
Tue Dec 19 09:07:25 EST 2006
Thanks Zack
Looks like it must be the code, we have over 20 branch offices with same
setup and since we started to upgrade to this code, the same thing has
happened on 3 different sites, we were running
c1700-sv8y7-mz.123-11.T3 but this had an issue with connected calls
dropping the digits we had added with translation patterns so therefore
needed to upgrade.
Incidentally we have had one of these sites running this code for about
a year now with no issues, they have 4 channels of BRI and all the sites
that have had issues are running the code with 8 channels of PRI.
Could you recommend a version of code for 1760 to use?
All the sites appear to be running 3.2 DSP's is this a problem?
Regards
Nick
________________________________
From: Zack Zilakakis (zzilakak) [mailto:zzilakak at cisco.com]
Sent: Tuesday, December 19, 2006 1:52 PM
To: Nick Kassel; Erick Bergquist; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] DSP errors
You appear to have a bad DSP so there would be several options here:
1. RMA for new PVDMs (4.0 or higher)
2. Change algorithm to skip DSP 0
3. Upgrade code (which in essence incorporates the new algorithm)
I would personally RMA the PVDMs and avoid potential one way audio and
voice quality issues you will soon come across (if you already aren't).
Thanks,
Zack
________________________________
From: Nick Kassel [mailto:Nick.Kassel at Charles-Stanley.co.uk]
Sent: Tuesday, December 19, 2006 8:43 AM
To: Zack Zilakakis (zzilakak); Erick Bergquist;
cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] DSP errors
3.2 I suppose.
Packet Voice DSP Module Slot 0:
Hardware Revision : 3.2
Part Number : 73-6726-01
Board Revision : A0
Deviation Number : 0-0
Fab Version : 03
PCB Serial Number : VIC08182WP0
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 02
Number of DSP's : 1
DSP memory size(in kwords): 256
Type of DSP : TMS320C549
Product (FRU) Number : PVDM-256K-4=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 02 AC 41 03 02 82 49 1A 46 01 42 41 30
0x10: 80 00 00 00 00 02 03 C1 8B 56 49 43 30 38 31 38
0x20: 32 57 50 30 03 00 81 00 00 00 00 04 00 09 02 FF
Packet Voice DSP Module Slot 1:
Hardware Revision : 3.2
Part Number : 73-6731-01
Board Revision : A0
Deviation Number : 0-0
Fab Version : 03
PCB Serial Number : VIC08435CC5
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Processor type : 02
Number of DSP's : 2
DSP memory size(in kwords): 256
Type of DSP : TMS320C549
Product (FRU) Number : PVDM-256K-8=
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 02 AD 41 03 02 82 49 1A 4B 01 42 41 30
0x10: 80 00 00 00 00 02 03 C1 8B 56 49 43 30 38 34 33
0x20: 35 43 43 35 03 00 81 00 00 00 00 04 00 09 02 FF
________________________________
From: Zack Zilakakis (zzilakak) [mailto:zzilakak at cisco.com]
Sent: Tuesday, December 19, 2006 1:38 PM
To: Nick Kassel; Erick Bergquist; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] DSP errors
What version of DSPs? I'm guessing it's pre-4.0 but I'd be interested
in knowing.
Thanks,
Zack
________________________________
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Tuesday, December 19, 2006 8:34 AM
To: Erick Bergquist; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DSP errors
We are running 1760 with the following code c1700-ipvoice-mz.123-14.T4
and 1 x PVDM-256K-4 and 1 x PVDM-256K-8, 1 x VWIC-1MFT-E1
________________________________
From: Erick Bergquist [mailto:erickbe at yahoo.com]
Sent: Tuesday, December 19, 2006 1:28 PM
To: Nick Kassel; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] DSP errors
What version IOS and what model hardware/voice modules/DSPs?
The S_DSMP_COLLECTING_STATS can be due to a bug involving FAX's, don't
have the bug id offhand. I haven't seen the XMIT_BLOCKED one before
myself.
----- Original Message ----
From: Nick Kassel <Nick.Kassel at charles-stanley.co.uk>
To: cisco-voip at puck.nether.net
Sent: Tuesday, December 19, 2006 3:52:09 AM
Subject: [cisco-voip] DSP errors
Just got the following errors come up on one of my voice gateways, can
anyone advise what these mean
19/12/2006 09:42 : IPM_C54X-3-HOST_XMIT_BLOCKED 333: *Jul 31
18:07:00.887: %IPM_C54X-3-HOST_XMIT_BLOCKED: Host is unable to transmit
packets to DSP 0
19/12/2006 09:42 : DSMP-3-DSP_TIMEOUT 332: *Jul 31 18:07:00.867:
%DSMP-3-DSP_TIMEOUT: DSP timeout on DSP : event 0x6, DSMP timed out,
while waiting for statistics from the DSP. DSMP State =
S_DSMP_COLLECTING_STATS
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Registered in England No. 1903304
Charles Stanley Sutherlands and Charles Stanley Securities are divisions
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