[cisco-voip] Read receipts showing up as Unity messages

[Socarras, Luis]

Has anyone ever experienced the following:

 

A user has her email setup with read receipt requested for all messages.
When the user receives her receipt in Outlook, it is listed in Unity as
a new message (doesn't trigger any MWI, light or prompt).  When the user
reads the receipt in her Outlook inbox, the message is automatically
changed to a saved message in Unity.

 

We are trying to make read receipts not show up in Unity at all.  Any
ideas???

 

Thanks,

Luis

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