[cisco-voip] MSI package to deploy CTIOS desktop agent

[Jason Aarons (US)]

I had a customer deploy CAD via MSI, they had issues related back to the
packaging.  The application connects back to the server and pulls in
variables, when packaged  those variables were populated already causing
problems related to cluster failover. I called TAC and they said it's a
known issue to uninstall all agents and re-install them manually. That
packaged installs are not supported.  They are working on a supported
packaging solution.  The other issue is the end users have to be full
administrator installing and running the software. TAC said that
development is also working on the rights problems.

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Wednesday, December 20, 2006 8:41 PM
To: Lein, Bruce
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MSI package to deploy CTIOS desktop agent

 

Found a freeware msi builder...

http://dennisbareis.com/index.htm

I haven't tried it, but hey, it's free!



Jonathan

On 12/20/06, Jonathan Charles <jonvoip at gmail.com> wrote:

I do not know of an MSI (the install file is an exe).

However, you can build one.

For example:

http://www.softpedia.com/get/Authoring-tools/Setup-creators/EMCO-MSI-Pac
kage-Builder.shtml 

Will work, it ain't cheap, but it is probably cheaper than the man-hours
it would take to install the app... and then you can use it to make an
MSI from anything.

(I am not hawking the product... I just googled, 'msi builder' and that
was the first hit... BTW, I couldn't find a free one) 



Jonathan

 

On 12/20/06, Lein, Bruce < Bruce.Lein at paetec.com
<mailto:Bruce.Lein at paetec.com> > wrote:

Good evening folks,
We are starting up a call center with approximately 85 agents.  Has
anyone out there developed (or know where I could look for) an "MSI"
package that can be sent to all the desktops that will install the
software?  Our computer support folks don't have the manpower to
physically go to all the workstations to install the package, so I am
trying to help them out.. 

Any comments, suggestions, etc. are welcome and appreciated!!!!!

Bruce

Bruce Lein
PBX Technician
PAETEC Communications
One PAETEC Plaza
600 Willowbrook Office Park
Fairport, New York 14450 
Mail: bruce.lein at paetec.com


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