[cisco-voip] how can i listen voice mails from outside of theoffice , 2851 CUE

Ryan O'Connell Roconnell at unislumin.com
Thu Dec 28 13:06:50 EST 2006


Hi,

 

I posted this a few days ago, you can do one of two things. 

 

Firstly you can call your own phone number and let it ring through to
VM, then press * to get you to sign on or you can edit your AA script to
do the following.

 

Hello all,

 

I spoke to a few of you about a problem I was running into with CUE. I
thought I would post the resolution I got from Network Professionals.

 

The resolution is very simple, all you have to do is from the script is
have a menu step that maps "*" to call a "subflow" "voicebrowser.aef"
which is a canned CUE script. 

 

That's it !!

 

I was over complicating things, my first attempt at this, I was doing a
redirect from the script that calls the voicemail pilot number. In
theory this should work too because the script is simply transferring
the caller to the voicemail pilot, which should put you in the same
place, but for whatever reason it does not.

 

 

 

 

Happy new year!!!

 

Ryan O'Connell

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan O'Connell
Sent: Friday, December 22, 2006 12:37 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUE transfer to Sign-On

 

Hello all,

 

My customer currently has a 1800 number that is mapped to a DID which
calls a CUE script that presents people with Attendant IVR like options.
One request they had was to map one of these options "*" to allow staff
to dial this 1800 number while on the road so they can check their
voicemail. They would like "*" to essentially bring them to the
"Sign-On" prompt.

 

What I did is edited the application called by the 1800 number to have a
"*" option, which does a Call-Redirect to the VM Pilot. Since the call
was initiated from the PSTN I thought that Unity would play the Sign-on
prompt. This is not the case. Instead I am getting re-order. The
application is good because I see the call coming in to CME and matching
the VM Pilot Dialpeer. My first thought was that CUE was rejecting the
call because the "RDNIS" field was populated with the "application pilot
number" therefore creating a loop. So I created a translation to rewrite
this "RDNIS" to nothing and I still have the same result.

 

This is suppose to be easy

 

Any thoughts

 

Ryan O'Connell CCIE VOICE #13382
Network Consultant
UNIS LUMIN - Technology Based Business Solutions
Phone: 888.475.0432 x290

Mobile: 403.990.1275

roconnell at unislumin.com <http://www.unislumin.com/> 

http://www.unislumin.com <http://www.unislumin.com/> 

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of gokhan senol
Sent: Thursday, December 28, 2006 12:09 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] how can i listen voice mails from outside of
theoffice , 2851 CUE

 

hi, 

2851 ccme and nm-cue 

how can i listen my voice messages from outside of the office . i can
listen them while in the office but how can i reach from my home.

design is:

my ephone-dns  are 5700-5799

 

i got sip dial peer for voice mail,and i use fxo and pri lines for
outside calling..

 

dial-peer voice 200 voip
 destination-pattern 7000  >>>  voice mail number
 session protocol sipv2
 session target ipv4:172.30.10.133
 dtmf-relay sip-notify
 codec g711ulaw
 no vad

 

dial-peer voice 2001 voip
 destination-pattern 5700   >>  auto attendant number
 session protocol sipv2
 session target ipv4:172.30.10.133
 dtmf-relay sip-notify
 codec g711ulaw
 no vad

 

thanks a  lot


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