[cisco-voip] phone does not ring when call is forwarded/transferred to it

[Jonathan Charles]

Sure, I can think of a bunch.

Calling Search Space of the phones are getting a match in a different
partition (or CoR).

Calling Search Space does not include the partition of the destination phone
(or CoR).

Phone is being called with an unsupported codec.

CallManagerExpress can't communicate with the phone.

You have a routing issue and the RTP endpoints aren't being nailed up.

The phone is on a very flaky version of code and can't receive calls.

Do a show ephone and see if it showing up.


Also, you gave a very partial description of the problem.

Does the phone ring at all? Is it registered? Is it registered to where you
think it is?


Jonathan

On 12/28/06, Dotun.Adebogun at metavante.com <Dotun.Adebogun at metavante.com>
wrote:
>
>
> 7960G does not ring when calls are forwarded or transferred to it. Can
> anyone think of a reason.
> Running CME3.4  and CUE 2.2  on a 2811
>
>
> Thanks,
>
> Dotun Adebogun
> Network Engineer
> Metavante Corp.
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