[cisco-voip] Callers Hear Beeps When Being Transferred

[Erick Bergquist]

Do you have network hold audio source set to a MoH
source? Do the phones have a MRGL with access to a MOH
server? If not then they are probably getting tone on
hold (beeps) when put on hold or when a network-hold
event occurs (transfer, etc). 

--- Stu Packett <SPackett at fenwick.com> wrote:

> CallManager 4.0(2a)sr2c
> 
> I got strange one here.  One of my users complained
> that when he calls
> our main number and asks to be transferred to
> another employee, he hears
> two or three beeps when the receptionist transfers
> his call.  The
> problem isn't the beeps itself, but the loudness of
> the beeps.  I was
> able to duplicate this issue on my phones, but on my
> lab phones, it does
> not do that.
> 
> Does anyone know where to find this "beep" setting
> when callers are
> transferred?
> 
> Thanks in advance.
>
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