[cisco-voip] Callers Hear Beeps When Being Transferred

[Stu Packett]

Below are my settings on the H.323 gateway.
 
voice-port 0/0/0:23
 input gain -1
 output attenuation 3
 echo-cancel coverage 24
 bearer-cap Speech

________________________________

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Wednesday, February 15, 2006 8:02 AM
To: Wes Sisk; Stu Packett
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Callers Hear Beeps When Being Transferred


Would this not also modify the volume of the voices themselves?
 
------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter
than an
IP phone on a long haul 10base2 connection"
LFJ

	----- Original Message ----- 
	From: Wes Sisk <mailto:wsisk at cisco.com>  
	To: Stu Packett <mailto:SPackett at fenwick.com>  
	Cc: cisco-voip at puck.nether.net 
	Sent: Wednesday, February 15, 2006 9:39 AM
	Subject: Re: [cisco-voip] Callers Hear Beeps When Being
Transferred

	Callmanager is simply gong to tell the gateway to play a tone. 
	what is your output attenuation on your gateway set to?  this is
the only thing I am aware of that would modify the loudness of the tone.

	/Wes

	On Feb 15, 2006, at 2:03 AM, Stu Packett wrote:


	CallManager 4.0(2a)sr2c 

	I got strange one here.  One of my users complained that when he
calls our main number and asks to be transferred to another employee, he
hears two or three beeps when the receptionist transfers his call.  The
problem isn't the beeps itself, but the loudness of the beeps.  I was
able to duplicate this issue on my phones, but on my lab phones, it does
not do that.

	Does anyone know where to find this "beep" setting when callers
are transferred? 

	Thanks in advance. 

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