[cisco-voip] Callers Hear Beeps When Being Transferred
Erick Bergquist
erickbe at yahoo.com
Wed Feb 15 17:21:47 EST 2006
You can also adjust the "Tone on Hold Timer (sec)* "
timer under call manager service parameters. If you
set this to 200000 the tone will be disabled.
--- Wes Sisk <wsisk at cisco.com> wrote:
> that looks reasonable. any chance you can set OA=6
> and test. i
> suspect the PSTN caller will faintly hear the
> IPPhone user with that
> config, but it will confirm we are going down the
> right path.
>
> /Wes
> On Feb 15, 2006, at 11:12 AM, Stu Packett wrote:
>
> Below are my settings on the H.323 gateway.
>
> voice-port 0/0/0:23
> input gain -1
> output attenuation 3
> echo-cancel coverage 24
> bearer-cap Speech
>
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> Sent: Wednesday, February 15, 2006 8:02 AM
> To: Wes Sisk; Stu Packett
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Callers Hear Beeps When
> Being Transferred
>
> Would this not also modify the volume of the voices
> themselves?
>
>
------------------------------------------------------------------------
>
> --------
> Lelio Fulgenzi, B.A.
> Network Analyst (CCS) * University of Guelph *
> Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "I had a coffee and Coke at lunch today...and now,
> I've got more
> jitter than an
> IP phone on a long haul 10base2
> connection"
> LFJ
> ----- Original Message -----
> From: Wes Sisk
> To: Stu Packett
> Cc: cisco-voip at puck.nether.net
> Sent: Wednesday, February 15, 2006 9:39 AM
> Subject: Re: [cisco-voip] Callers Hear Beeps When
> Being Transferred
>
> Callmanager is simply gong to tell the gateway to
> play a tone.
> what is your output attenuation on your gateway set
> to? this is the
> only thing I am aware of that would modify the
> loudness of the tone.
>
> /Wes
>
> On Feb 15, 2006, at 2:03 AM, Stu Packett wrote:
>
> CallManager 4.0(2a)sr2c
>
> I got strange one here. One of my users complained
> that when he
> calls our main number and asks to be transferred to
> another employee,
> he hears two or three beeps when the receptionist
> transfers his
> call. The problem isn't the beeps itself, but the
> loudness of the
> beeps. I was able to duplicate this issue on my
> phones, but on my
> lab phones, it does not do that.
>
> Does anyone know where to find this "beep" setting
> when callers are
> transferred?
>
> Thanks in advance.
>
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