[cisco-voip] Callers Hear Beeps When Being Transferred

Erick Bergquist erickbe at yahoo.com
Wed Feb 15 17:21:47 EST 2006


You can also adjust the "Tone on Hold Timer (sec)* "
timer under call manager service parameters. If you
set this to 200000 the tone will be disabled. 

--- Wes Sisk <wsisk at cisco.com> wrote:

> that looks reasonable.  any chance you can set OA=6
> and test.  i  
> suspect  the PSTN caller will faintly hear the
> IPPhone user with that  
> config, but it will confirm we are going down the
> right path.
> 
> /Wes
> On Feb 15, 2006, at 11:12 AM, Stu Packett wrote:
> 
> Below are my settings on the H.323 gateway.
> 
> voice-port 0/0/0:23
>   input gain -1
>   output attenuation 3
>   echo-cancel coverage 24
>   bearer-cap Speech
> 
> From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
> Sent: Wednesday, February 15, 2006 8:02 AM
> To: Wes Sisk; Stu Packett
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Callers Hear Beeps When
> Being Transferred
> 
> Would this not also modify the volume of the voices
> themselves?
> 
>
------------------------------------------------------------------------
> 
> --------
> Lelio Fulgenzi, B.A.
> Network Analyst (CCS) * University of Guelph *
> Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "I had a coffee and Coke at lunch today...and now,
> I've got more  
> jitter than an
> IP phone on a long haul 10base2  
> connection"                                         
>  LFJ
> ----- Original Message -----
> From: Wes Sisk
> To: Stu Packett
> Cc: cisco-voip at puck.nether.net
> Sent: Wednesday, February 15, 2006 9:39 AM
> Subject: Re: [cisco-voip] Callers Hear Beeps When
> Being Transferred
> 
> Callmanager is simply gong to tell the gateway to
> play a tone.
> what is your output attenuation on your gateway set
> to?  this is the  
> only thing I am aware of that would modify the
> loudness of the tone.
> 
> /Wes
> 
> On Feb 15, 2006, at 2:03 AM, Stu Packett wrote:
> 
> CallManager 4.0(2a)sr2c
> 
> I got strange one here.  One of my users complained
> that when he  
> calls our main number and asks to be transferred to
> another employee,  
> he hears two or three beeps when the receptionist
> transfers his  
> call.  The problem isn't the beeps itself, but the
> loudness of the  
> beeps.  I was able to duplicate this issue on my
> phones, but on my  
> lab phones, it does not do that.
> 
> Does anyone know where to find this "beep" setting
> when callers are  
> transferred?
> 
> Thanks in advance.
> 
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