[cisco-voip] thinking outside the box (maximum number of calls perline > 3 why?)

[Voll, Scott]

Receptionist comes to mind.

 

And you need at least one more line then busy so that if you have max
calls you have one left to make the transfer or conference.

 

IE>  busy is set to 2 and max is set to 4.  if both were set to 2 and
you have two calls, you can not transfer one call to someone else(you
need an extra line to make the transfer).  I hated this in CM 3.x

 

Make sense?

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, February 23, 2006 12:20 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] thinking outside the box (maximum number of calls
perline > 3 why?)

 

Ok - perhaps it's just a Friday thing (I know it's Thursday)....but I'm
wondering why someone would want a maximum calls setting of more than 3
or 4 per line. Is there a CTI application out there that can take
advantage of this? If there is, again, why would you want to handle so
many calls at once?

------------------------------------------------------------------------
--------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter
than an
IP phone on a long haul 10base2 connection"
LFJ

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