[cisco-voip] Unity Question

[Philip Walenta]

If you are using attendant console, the last number in the list should be
voicemail with the always route box checked..  When the call gets
transferred, I believe the hunt pilot number gets sent to Unity (this can be
done with linear hunt only).
 
If using hunt groups, you can have it forwarded to voicemail also and the
pilot number gets sent.
 
You can setup a normal user mailbox.  To have a user record the message,
have them hit their messages button, then * and they will be prompted for
the mailbox number and password they wish to access.
 
As for forwarding, a user can use the CCMUser page to forward the hunt line
to voicemail.  Alternatively, you can setup a time of day partition to
automatically forward the number to voicemail.  
 
If you want the number to be forwarded manually, and it's not the primary
line on the phone, you can try this app I wrote to handle just that
situation - http://www.voipexpert.us/?page_id=24 since non-primary lines on
phones cannot be forwarded except by an admin, or the CCMUser web page.
It's not necessarily the most polished app in the world, but it does
function.


  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Wednesday, January 11, 2006 3:42 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Question


We have a site that requires voicemail on there main number for out of hours
calls, the problem is we are using a hunt pilot to distribute the calls for
that main number to all the agents in the office.
 
I can setup the mailbox within unity for the main number but how do I get
the users to set it up the recorded message on that mailbox and then how
will they then forward their main number out of hours?
 
James Dust
Network & Communications
Charles Stanley & Co.
25 Luke Street, London EC2A 4AR
Tel: 020-7953 2314 - Fax: 020-7150 9314
www.charles-stanley.co.uk <blocked::http://www.charles-stanley.co.uk/>  
 



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