[cisco-voip] directory transfer problem

[Campbell, Jeremy]

That got it.  It was in the restriction table.  

 

Thanks, Brian.

 

Regards,

Jeremy

 

________________________________________ 
Jeremy P. Campbell 
Information Systems Director 
Town of Davidson, NC 
704-940-9632 - voice direct 
704-892-7591 - voice main 
704-892-3971 - fax 

jcampbell at ci.davidson.nc.us

________________________________

From: Brian Henry [mailto:Brian.Henry at apptis.com] 
Sent: Wednesday, January 11, 2006 5:14 PM
To: Campbell, Jeremy; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] directory transfer problem

 

Look for your outdial restrictions associated with the call handlers.
Once you find that go to that restriction table and see what they have
setup there to allow for outdialing.

 

If that looks good, then you might have a CSS issue on the voice mail
ports.

 

Brian

 

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Campbell, Jeremy
Sent: Wed 1/11/2006 4:30 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] directory transfer problem

Hi everyone,

 

The folks that installed my CCM + Unity system left virtually no
documentation behind.  They I've done well figuring it out so far, but
now I'm stumped and don't know what to look for.

 

>From Caller System Transfer reached via our various Unity auto-attendant
call handlers, for a range of DNs we get a message stating "You cannot
be transferred to this number."  This happens for DNs that begin with 3.
DNs that begin with 2 have no problems.  Where should I look to modify
this restriction?  I assume it's in Unity, but I don't know where.

 

Thanks,

Jeremy

 

________________________________________ 
Jeremy P. Campbell 
Information Systems Director 
Town of Davidson, NC 
704-940-9632 - voice direct 
704-892-7591 - voice main 
704-892-3971 - fax 

jcampbell at ci.davidson.nc.us

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20060112/88fafd41/attachment.html