[cisco-voip] Fax issues

Wes Sisk wsisk at cisco.com
Fri Jan 13 23:55:11 EST 2006


Jan 13 18:08:29: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref  
= 0x83F7

Progress Ind i = 0x8088 - In-band info or appropriate now available

Jan 13 18:09:29: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  
callref = 0x03F7

the disconnect is inbound to this router 60 seconds after the call  
goes into alerting state.
Alerting message means the destination is ringing.   This call was  
routed to some destination device and rang for 60 seconds without  
answer.


is the fax machine configured to auto answer?  does the analog line  
appear to receive ring voltage when you dial this external number?

/Wes

On Jan 13, 2006, at 12:41 PM, Ruben Montes wrote:

Hello,

I have an ATA with a FAX. The CCM cluster has a MGCP gateway which is  
connected with a E1 QSIG to a PBX MD110.

If I send a fax from a fax located in the PBX side it works, but if I  
try to send a fax from an external location, this fax enters through  
the PBX and the PBX redirects it to the QSIG trunk.

When it doesn't work I have this error in the debug isdn q931:

Jan 13 18:08:29: ISDN Se0/0/1:15 Q931: RX <- SETUP pd = 8 callref =  
0x03F7

Bearer Capability i = 0x9090A3

Standard = CCITT

Transfer Capability = 3.1kHz Audio

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA18389

Preferred, Channel 9

Progress Ind i = 0x8483 - Origination address is non-ISDN

Progress Ind i = 0xA190 - Reserved value

Calling Party Number i = 0x0181, '934126813'

Plan:ISDN, Type:Unknown

Called Party Number i = 0xC9, '46025'

Plan:Private, Type:Subscriber(local)

User-User i = 0x00FE, 'U', 0x0100, 'Y', 0x0100B4

Shift to Codeset 5

Codeset 5 IE 0x31 i = 0x81

Shift to Codeset 5

Codeset 5 IE 0x32 i = 0x80

Jan 13 18:08:29: ISDN Se0/0/1:15 Q931: TX -> CALL_PROC pd = 8 callref  
= 0x83F7

Channel ID i = 0xA98389

Exclusive, Channel 9

Jan 13 18:08:29: ISDN Se0/0/1:15 Q931: TX -> ALERTING pd = 8 callref  
= 0x83F7

Progress Ind i = 0x8088 - In-band info or appropriate now available

Jan 13 18:09:29: ISDN Se0/0/1:15 Q931: RX <- DISCONNECT pd = 8  
callref = 0x03F7

Cause i = 0x84E6 - Recovery on timer expiry

User-User i = 0x00FEB4110180

Jan 13 18:09:29: ISDN Se0/0/1:15 Q931: TX -> RELEASE pd = 8 callref =  
0x83F7

Jan 13 18:09:29: ISDN Se0/0/1:15 Q931: RX <- RELEASE_COMP pd = 8  
callref = 0x03F7


Any idea??

Thanks,

Ruben

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