[cisco-voip] Disconnect of the POTS connection to the CCME upon phone pick-up

Wes Sisk wsisk at cisco.com
Fri Jan 13 22:57:58 EST 2006


the fxo port answers and immediately goes into power denial

194618.382 (FXOLS_CONNECT, E_HTSP_EVENT_TIMER2) ->
194618.398 (FXOLS_POWER_DENIAL, E_HTSP_RELEASE_REQ) ->

power denial is one available form of analog disconnect supervision

i'm not sure if the router initiates power denial or detects power  
denial incoming from the PSTN.

take a look at 'debug vpm signal' for a call setup.  should give a a  
better idea if port detects disconnect supervision or initiates  
disconnect supervision.

/Wes


On Jan 12, 2006, at 12:41 PM, Petya Kohts wrote:

Hello.

I'm experiencing problems with answering incoming calls
received to Cisco 1760 with VIC2-4FXO.

The error script is:
- someone calls to the office
- user picks up the phone (IP Phone 7905G)
- there's a little period of time (maybe half of a second)
when user hears the calling side
- IP phone goes on-hook (without user putting the receiver
to the base)
- calling side hears busy tone

I'm not sure but this may depend of ephone-hunt groups, because
if I pick-up the first phone in the hunt group then line disconnects
(almost always but not always), if I pick-up the second phone
in the hunt group the line stays (almost always but not always)!


Here is the output of "show voice trace" when picking up the 1st
phone in the hunt group:

2/1 State Transitions: timestamp (state, event) -> (state, event) ...
194615.790 (FXOLS_RINGING, E_DSP_SIG_0100) ->
194615.802 (FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK) ->
194615.806 (FXOLS_PROCEEDING, E_HTSP_PROCEEDING) ->
194615.838 (FXOLS_PROCEEDING, E_HTSP_ALERT) ->
194617.733 (FXOLS_PROCEEDING, E_HTSP_VOICE_CUT_THROUGH) ->
194617.737 (FXOLS_PROCEEDING, E_HTSP_CONNECT) ->
194618.029 (FXOLS_CONNECT, E_DSP_SIG_1100) ->
194618.382 (FXOLS_CONNECT, E_HTSP_EVENT_TIMER2) ->
194618.398 (FXOLS_POWER_DENIAL, E_HTSP_RELEASE_REQ) ->
194620.401 (FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER) ->
194620.401 (FXOLS_ONHOOK, E_DSP_SIG_0100) ->


Here is the output of "show voice trace" when picking up the 2nd
phone in the hunt group (talked 2 seconds):

2/1 State Transitions: timestamp (state, event) -> (state, event) ...
194799.130 (FXOLS_RINGING, E_DSP_SIG_0100) ->
194799.142 (FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK) ->
194799.146 (FXOLS_PROCEEDING, E_HTSP_PROCEEDING) ->
194799.182 (FXOLS_PROCEEDING, E_HTSP_ALERT) ->
194803.049 (FXOLS_PROCEEDING, E_DSP_SIG_0000) ->
194804.131 (FXOLS_PROCEEDING, E_DSP_SIG_0100) ->
194807.039 (FXOLS_PROCEEDING, E_HTSP_VOICE_CUT_THROUGH) ->
194807.047 (FXOLS_PROCEEDING, E_HTSP_CONNECT) ->
194811.138 (FXOLS_CONNECT, E_HTSP_RELEASE_REQ) ->
194813.137 (FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER) ->
194813.153 (FXOLS_ONHOOK, E_DSP_SIG_0100) ->


Another thing I'd like to specify: I had a talk with provider
day before yesterday and they admitted that they had changed
the configuration and there might be something wrong with
the new one. Since then they have been trying to figure out
what's wrong but there are no results still.


Can anyone give me some shortcut, some keywords to read about
or just explain me what's happening?


Regards,
Petya.


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