[cisco-voip] Avaya integeration with ISN and Gatekeeper

[Sherif Fahmy]

Hey guys

i have the following senario where i have an  Avaya Definand i am trying
to integerate with an IPCC 6 (ICM 6, ISN 2.1 aka CVP, CCM)
where basically the calls will come on a Cisco Voive Gateway and then it
goes to the ISN which is our routing client then it checks with the ICM
where to route the call where it would tell it most probably to route to
the definity in theory this all works when it comes to integerating it
together its a bit of a problem ... as a gatekeeper must be involved...
and now i have two issues

1. integerating the Avaya Definity with the Gatekeeper
2. the actual scripting on the ICM ... when scripting on the ICM do i
route to service where it coresponds to VDN on Avaya or do i route to
skill group ...


its worth mentioning that our integeration is a cmsless one like right now
we are working on a lab enviroment one and there isnt a cms involved yet



anyone can help me with this .. or can point me in the direction where i
can find neccasry documentation ..