[cisco-voip] Incoming call to a group of attendant console does not get any ringback tone ?

Lasse Kim Christiansen lassekim at gmail.com
Wed Jan 25 13:28:14 EST 2006


The hunt group for the pilot point (using acconfig) is set for  
"enable queueing", longest idle, queue size of 32 ! If that's what  
you mean ?

Lasse,



On 25/01/2006, at 19.13, pnowicki at neo.rr.com wrote:

> are you queuing the third call? how is your routing setup in your
> Attendant Console Hunt Group?
>
> ----- Original Message -----
> From: Lasse Kim Christiansen <lassekim at gmail.com>
> Date: Wednesday, January 25, 2006 1:06 pm
> Subject: [cisco-voip] Incoming call to a group of attendant console
> does not get any ringback tone ?
>
>>>>
>>>> I have the weirdest situation.
>>>>
>>>> I have a group of Attendant Consoles serving all incoming calls.
>>>>
>>>> When i only have a single AC logged in everything works. But
>> when
>>>> i have more than a single AC logged in then the first incoming
>>>> call works, second call gets a normal ringback tones while
>> waiting
>>>> for the second AC to take the call. A third caller does not get
>>
>>>> any waiting indication at all. No ringback and nothing at all ??
>>>>
>>>> I tried the "usual" deleted the pilot point and group, and
>> redid
>>>> it. Without it changing the situation at all.
>>>>
>>>> Have anyone seen anything similar ? or have a clue as to what
>>>> might be wrong ?
>>>>
>>>> Thanks in advance,
>>>>
>>>> Lasse K. Christiansen
>>>
>>
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