[cisco-voip] 7914 Sidecar - Line Does Not Light Up on Shared Line

[Martin Lohnert]

We've seen the same problem, and yes, 7.2(4) has it fixed...

However, there are still some issues with shared line lamp, as it doesn't
light when you transfer a call to the shared line etc. Have a TAC case
opened on it with no results yet :(
Martin


On 1/27/06, Stu Packett <SPackett at fenwick.com> wrote:
>
> Thanks Justin.  Brian also led me to the 7.2(3) release notes and found
> the same bug.  I just checked the 7.2(4) release notes and it says it
> has been resolved.  I have not yet downloaded 7.2(4), but at least I
> know 7.2(2) will work for those people.
>
> Thanks again.
>
> -----Original Message-----
> From: Justin Steinberg [mailto:jsteinberg at gmail.com]
> Sent: Friday, January 27, 2006 12:46 PM
> To: Stu Packett
> Cc: cisco-voip at puck.nether.net
> Subject: Re: cisco-voip Digest, Vol 35, Issue 165
>
> stu,
>
> It's a bug / feature related to the CallManager Privacy feature and
> phone load 7.2.3.  You can fix it by downgrading to 7.2.2.  I haven't
> tested 7.2.4 so I don't know if that bug is fixed by upgrading.
>
> Bug ID: CSCsb85223
>
> Justin
>
>
>
> > Date: Fri, 27 Jan 2006 10:20:52 -0800
> > From: "Stu Packett" <SPackett at fenwick.com>
> > Subject: [cisco-voip] 7914 Sidecar - Line Does Not Light Up on Shared
> >        Line
> > To: <cisco-voip at puck.nether.net>
> > Message-ID:
> >
> > <965C0255FD5828438E34F9A68ECA76E740A91A at svcexch02.firm.fenwick.llp>
> > Content-Type: text/plain; charset="us-ascii"
> >
> > CallManager 4.0(2a)sr2c
> > 7914:  S00104000100
> > 7960:  P00307020300
> >
> > After I updated the CallManager from 4.0(2a)sr2b to sr2c last weekend,
>
> > my 7914 users have said that their 7914 sidecar button light does not
> > light up when another person is using that line.  We have shared lines
>
> > between the attorney and the secretary, the secretary usually looks at
>
> > the 7914 button light to see if the attorney is on the line, but since
>
> > the update last weekend, the button light does not light up, all you
> > see is the little logo next to the directory number indicating that
> > the phone is in use.
> >
> > I'm sure they're correct, but if any of you have 7914 sidecars, could
> > you confirm this?  Also, please reply with your CallManager version as
>
> > that would be very helpful.
> >
> > Thanks in advance.
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