[cisco-voip] CDR flatfiles readonly, CDRinsert not filling database

[Arjen de Vries]

L.s,

Recentely we have started using Cisco Call Manager. The CDR data is
stored in flat files. This data can be set to be updated to a database.
And it should insert the history (old flatfiles) to this database too.
Now we have the next problem. The CDRInsert process knows where the
flatfiles are located. These flatfiles seem to be read only, so the
CDRinsert can't process them. If we manually set the property of the
flatfiles to be writeable, the CDRinsert process changes it after the
first processing of files and doesn't seem to insert anything in the
datatable CallDetailRecord.

We have 2 CallManagers, a publisher and a subscriber. On both
CallManagers there is a SQL Server running. On both servers there is the
database CCM0300. On the first (publisher) server there is a CDR
database. In witch some of the CallDetailRecords are available.

Is this a known issue? And is there some setting I have missed? I cant
seem to find information about this anywhere. If there is more
information needed on the configuration please report back to me. I am
not really comfortable with the call manager settings yet. So I might
need some direction on the information needed to properly analyze this
problem.

Thanks in advance.

Kindest regards,

Arjen F. de Vries 
Consultant 
STS Automatisering BV 
E-mail: arjen.devries at sts-automatisering.nl
<BLOCKED::mailto:arjen.devries at sts-automatisering.nl>  
Web: http://www.sts-automatisering.nl
<BLOCKED::http://www.sts-automatisering.nl>  


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