[cisco-voip] Fax Machines

[Justin Church]

Are you using ATAs or FXS ports on your gateway for the fax machines? 
We've seen similar behavior on our fax machines when using ATAs, but 
have had no problems since moving them to FXS ports on the gateways.

-jc

Ed Leatherman wrote:
> I hate these things :)
> 
> Have a fax machine at a remote campus that is having trouble recieving 
> multi-page faxes. For example it might get halfway through page 8 and 
> spit out a comm error report. Sending seems to work just fine for them.
> 
> Right now i'm looking at the PRI's they are using and I'm seeing clock 
> slips on both T1 controllers, which i've read could cause this problem. 
> I double checked with the service provider and they say I am supposed to 
> use their clocking, which matches the default config on my T1 
> controllers (clock source line). Anyone have any advice on figuring out 
> what is causing the clock slips? Thanks!
> 
> -- 
> Ed Leatherman
> IP Telephony Coordinator
> West Virginia University
> Telecommunications and Network Operations
> 
> 
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