[cisco-voip] CCM 3.3(3) RTMT and server process info

[Erick Bergquist]

Already have compared all services on all nodes, hosts/LMHOSTS files, etc. The remote registry service is started and has been restarted. Reboots done many times. 


----- Original Message ----
From: Wes Sisk <wsisk at cisco.com>
To: Erick Bergquist <erickbe at yahoo.com>
Cc: ciscovoip <cisco-voip at puck.nether.net>
Sent: Tuesday, July 11, 2006 7:45:11 AM
Subject: Re: [cisco-voip] CCM 3.3(3) RTMT and server process info

I believe this is caused by the 'remote registry service' being  
deactivated on that node. If not that one, then one of the services  
are not running that need to be.  dump the running services on each  
node and compare.

/Wes

On Jul 9, 2006, at 11:16 PM, Erick Bergquist wrote:

Got a strange issue here with a 3.3(3) cluster and RTMT. RTMT works  
fine on all 3 nodes in the cluster and is able to pull up performance  
counter information fine, etc. On one node however, the cluster  
information and process information is not available through RTMT and  
on the process activity window it is just blank. On the call manager  
cluster info window for this node/server it has "Error" for the  
values it is getting from the process info or on stuff where it is  
looking at those items. Values in the cluster info window are  
reported correctly if they come straight from the perfmon counters.  
Stuff that has "Error" are uptime values, and percentage values, etc.

Anyone have any ideas on where to go with this, or seen this before?  
I have a TAC case open for a few weeks also. CCM 3.3(3)es72 and OS  
2000.4-2sr8. Had same issue with OS 2000.2-7sr7 and previous CCM  
versions. Not sure if this was working before as it was noticed  
recently. Just would like to try to get it fixed and figured out  
since the servers are older.

Thanks, Erick

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