[cisco-voip] VG248 constantly rebooting

Wes Sisk wsisk at cisco.com
Tue Jul 11 19:31:18 EDT 2006


what sort of call volume are you running through that one?  there is  
an issue with resource utilization in all 1.3(1) code where a busy  
system will reboot CSCsa68044.  mostly observed when calls are  
delivered in rapid succession to the same port on the vg248.

otherwise, vg248 only generates a 'cold boot' snmp trap.  syslog  
contains all the same things as the event viewer.

/Wes

On Jul 11, 2006, at 10:19 AM, Lelio Fulgenzi wrote:

We are having a problem where one of our VG248s is sometimes  
constantly, sometimes occassionaly rebooting. We have replaced it  
twice and have swapped the UPS but troubles still persist.

The logs don't show much and we're not sure what the problem might  
be. We're guessing it's one of the devices attached to the switch and  
we have a few leads, but I'm wondering if anyone out there has run  
into a problem where a device was causing the unit to reload. We have  
another VG248 with the same code and types of devices plugged into  
the same UPS so we're pretty sure it's an end device.

Also, is there any extra information contained in the SNMP traps and  
SYSLOG?

What was curious, and what we are investigating are three ports that  
register off-hook but the status says call ended on the next screen.

------------------------------------------------------------------------ 
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
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"I can eat fifty eggs." "Nobody can eat fifty eggs."
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