[cisco-voip] OS 4.3a

Wed Jul 12 14:13:10 EDT 2006

So, is this where we should be going next?

[below is the beginning of the readme from Cisco's website]

Operating System Upgrade 2000.4.3a (win-OS-Upgrade-K9.2000-4-3a.exe)

Release date: 30/JUN/2006

Readme last updated: 28/JUN/2006

Information about This Service Release

The upgrade supports the following Cisco IP Telephony Applications
that run on Windows 2000 Server or Advanced Server:

Cisco CallManager and all compatible versions of Cisco IP Interactive
Voice Response (IP IVR), Cisco IP Call Center Express (IPCC Express),
Cisco IP Queue Manager (IP QM), Cisco Personal Assistant (PA), Cisco
Emergency Responder (CER), Cisco Conference Connection (CCC), Cisco
MeetingPlace, and Cisco Customer Voice Portal (CVP).

Minimum OS Requirements:  OS 2000.2.7 (Fresh Install or Upgrade),
2000.2.7a, 2000.4.1, 2000.4.1b, 2000.4.1c, 2000.4.2

Supported Servers:  All of the following Cisco Media Convergence
Servers (MCS) and Cisco-approved, customer-provided Compaq/HP and IBM
servers:

·         Cisco MCS 7815-I1

·         Cisco MCS 7815-1000

·         Cisco MCS 7815I-2000

·         Cisco MCS 7815I-3000

·         Cisco MCS 7825I-3000

·         Cisco MCS 7825H-3000

·         Cisco MCS 7835-H1

·         Cisco MCS 7835-I1

·         Cisco MCS 7845-H1

·         Cisco MCS 7845-I1

·         Cisco MCS 7835H-3000

·         Cisco MCS 7835I-3000

·         Cisco MCS 7845H-3000

·         Cisco MCS 7845I-3000

·         Cisco MCS 7825-H1

·        Cisco MCS 7825-I1

Servers without Software maintenance support: You can install the OS
upgrade on the following Cisco Media Convergence Servers (MCS) and
Cisco-approved, customer-provided Compaq/HP and IBM servers; however,
Cisco has not performed extensive testing on these servers:

·         Cisco 7835 Media Convergence Server

·         Cisco 7835-1266 Media Convergence Server

·         Cisco 7835I-2400 Media Convergence Server

·         Cisco 7820 Media Convergence Server

·         Cisco 7830 Media Convergence Server

·         Cisco 7825 Media Convergence Server

·         Cisco 7825-1133 Media Convergence Server

See the End-of-Life Policy for more details.

Contents

This document contains the following sections.  Click the hyperlink to
go directly to the section.

·         Locating Related Documentation

·         Cisco Notification Tools

·         Upgrading the Operating System via CD-ROM or the Web

·         Pre-Upgrade Considerations

·          Upgrade Procedures

·          Resolved Caveats

·         Known Caveats

·         Post-Upgrade Considerations

·         Troubleshooting Tips

·         Details of the OS Upgrade

·         Security Settings

Locating Related Documentation

Cisco strongly recommends that you review the following documents
before you perform the installation:

·        Cisco IP Telephony Operating System, SQL Server, Security Updates

This document provides information for tracking operating system (OS)
and BIOS upgrades and patches. To obtain this document, click the
following URL:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/osbios.htm

·         Installing the Operating System on the Cisco IP Telephony
Applications Server

This document provides descriptive information and procedures for the
operating system.  To obtain this document, click the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/iptel_os/index.htm

·         Cisco IP telephony application documentation

Click the following URL to obtain documentation for your application:

http://www.cisco.com/univercd/cc/td/doc/product/voice/index.htm

Cisco Notification Tools

Cisco CallManager Notification Tool: Cisco has replaced the current
Cisco CallManager notification tool with a  new, more robust
notification tool  that is  based on  your  Cisco.com profiles.  This
new tool delivers e-mail notifications for individual Cisco voice
products  that you select .  Use the following steps to sign up for
the Cisco Voice Technology Group Subscription Tool:

·         Log in with your Cisco.com account information at this link:
http://www.cisco.com/cgi-bin/Software/Newsbuilder/Builder/VOICE.cgi

·         Select "CallManager Cryptographic Software including OS
updates" to receive notification when new operating system updates are
posted.

·         Select any other products updates that you want to receive.

·         Click update at the bottom of the page.

·         Confirm your selections.

You may see this message at the bottom of the page: "Your Profile
Currently Indicates that you do not wish to receive e-mail from
Cisco."

To be able to receive information updates, you must update your e-mail
preferences.  Click the link to update your e-mail preferences
(located in the Other Information section).  Click submit when you are
done.

If you have enabled e-mail notification, you may exit now.  If you
have not enabled e-mail notification, you will need to repeat the
preceding steps.

This new software notification tool requires a valid Cisco.com log in.
If you do not currently have a Cisco.com password, register with
Cisco.com at: http://tools.cisco.com/RPF/register/register.do

Cisco PSIRT Advisory Notification Tool: This e-mail service provides
automatic notification of all Cisco Security Advisories that the Cisco
Product Security Incident Response Team (PSIRT) releases.  Security
Advisories, which describe security issues that directly impact Cisco
products, provide a set of required actions to repair these products.
To subscribe, click the following URL and perform the tasks as
directed on the web page:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
- SecurityInfo

Upgrading the Operating System via CD-ROM or the Web

Cisco manufactures a CD-ROM for operating system upgrades.  Use this
CD-ROM only for upgrading your operating system.  The upgrade CD-ROM
contains the same executable that is posted to http://www.cisco.com/,
so you will perform the same procedure.

If you are installing the operating system for the first time, you
must use the Cisco IP Telephony Operating System disks that ship with
your Cisco IP telephony application and the corresponding
documentation.

Pre-Upgrade Considerations

Before performing an upgrade, be aware of the following considerations:

·         The minimum supported Cisco MCS OS version(Fresh Install or
Upgrade) to install this upgrade is 2000.2.7, 2000.2.7a, 2000.4.1,
2000.4.1b, 2000.4.1c or 2000.4.2. Any server that has another Cisco
MCS OS version will not be supported in this upgrade.

·         This version of MCS OS Upgrade, 2000.4.3a, does not support
an upgrade from operating system version 2000.4.3.

·         Before you upgrade, run Start > Cisco OS Version,
C:\Utils\MCSver.exe to identify the OS Image and OS upgrade version on
your server.

·         You must log in as same User with Administrative Privileges
after each reboot.

·         Before starting this upgrade, you must disable all
Cisco-approved antivirus/intrusion detection services (HIDS); for
example, Entercept, McAfee, Cisco Security Agent, Prognosis, and so
on. You must enable all services after you complete the upgrade.

·         Depending on the current operating system version that runs
on the server, the operating system upgrade performs either an Express
(2 phases) or a Regular (3 phases) Installation. If the server is
running OS version 2000.4.2, an Express Installation is performed.
This includes two phases and two reboots.  The Express Installation
skips the installation of Windows 2000 Service Pack 4 Rollup Update 1
because it is already installed.  If the server is running an OS
version 2000.2.7, 2000.4.1, 2000.4.1b or 2000.4.1c, a Regular
Installation is performed.  This includes three phases and three
reboots. Before you upgrade, run Start > Cisco OS Version,
C:\Utils\MCSver.exe, to identify the OS Image and OS upgrade version
on your server.  You must login as the administrator after each
reboot.

·         Apply this upgrade to all supported servers in your IP
telephony solution.

·         Cisco recommends that you upgrade the Cisco CallManager
publisher database server first and then the subscriber servers.
Installing the operating system upgrade on all subscriber servers at
the same time is supported only if call processing is not required
while you are performing the upgrade task.

·         This installation causes Cisco IP telephony application interruptions.

·         Close all programs before proceeding.

·         Cisco installs Terminal Services for Cisco Technical
Assistance Center (TAC) remote administration and troubleshooting.
Cisco does not support upgrades through Terminal Services.  This
upgrade stops if it detects that you are using Terminal Services.  The
OS Upgrade disables Terminal Services at the beginning of the upgrade
and resets it to the configured setting at the end of the upgrade.

·         Cisco supports remote upgrades with Virtual Network
Computing (VNC). Although VNC is optional and is not installed by this
upgrade, the installation files are copied to the c:\utils\VNC folder.
 For more information on using VNC, click the following URL:
http://www.cisco.com/univercd/cc/td/doc/product/voice/iptel_os/index.htm.

·         Perform a backup of your data before starting your upgrade.
Refer to the backup documentation for your Cisco IP telephony
application.  Make sure that you back up the data to a network
directory or tape device, so that the upgrade does not erase the data.

·         Make sure that you have about 1.5 GB of free disk space
before you copy the upgrade executable to the server. Delete any
unnecessary files; for example, remove old log files, CDP records, old
installation files, and so on.

·         Before you run this upgrade, review the "Known Caveats" section below.