[cisco-voip] OS 4.3a
Ryan Ratliff
rratliff at cisco.com
Thu Jul 13 10:25:31 EDT 2006
I guess a better answer to Craig's question is you can install CM on
Win2k3 when our MCS OS cd installs Win2k3.
-Ryan
On Jul 13, 2006, at 10:10 AM, Jonathan Charles wrote:
Actually, I heard the same thing at the CCM5 briefing in Richardson
back in February, that CCM4.3 would be released for Win2K3 at end of
CY2006.
Jonathan
On 7/12/06, Wes Sisk <wsisk at cisco.com> wrote:
> Not and be supported by Cisco or TAC.
>
> /Wes
>
> On Jul 12, 2006, at 8:14 PM, Craig M Staffin wrote:
>
> Well I gotta ask since one of your examples is for 2k3
>
> When can we install Call manager on 2k3????
>
>
>
>
> Wes Sisk
> <wsisk at cisco.com>
> Sent
> by: To
> cisco-voip-bounce Jonathan Charles
> s at puck.nether.net <jonvoip at gmail.com>
>
> cc
> Cisco Voip
> 07/12/2006 07:03 <cisco-voip at puck.nether.net>
> PM
> Subject
> Re: [cisco-voip] OS 4.3a
>
>
>
>
>
>
>
>
>
>
> Yes, 2000.4.3 will be the sustained version going forward.
>
> Also worth noting for the good folks on cisco-voip - we standardized
> on version numbering for the win-OS. The number scheme is not
> compatible with our defect tracking system so here is the model used
> going forward. This should make Version and Integrated-In fields
> more intelligible for win-OS specific issues:
>
> Examples:
> 2.0(4.2)SR8 = 2000.4.2SR8 based on win2k
> 2.0(4.3) = 2000.4.3 based on win2k
> 2.3(1.1) = 2003.1.1 based on win2003
>
> Integrated-In versions may have extra 0's so just ignore leading 0's:
> 02.0(04.03)SR01 = 2.0(4.3)SR1 = 2000.4.3SR1
>
> /Wes
>
>
> On Jul 12, 2006, at 2:13 PM, Jonathan Charles wrote:
>
> So, is this where we should be going next?
>
> [below is the beginning of the readme from Cisco's website]
>
>
>
>
>
> Operating System Upgrade 2000.4.3a (win-OS-Upgrade-K9.2000-4-3a.exe)
>
>
>
> Release date: 30/JUN/2006
>
> Readme last updated: 28/JUN/2006
>
>
>
> Information about This Service Release
>
>
>
> The upgrade supports the following Cisco IP Telephony Applications
> that run on Windows 2000 Server or Advanced Server:
>
>
>
> Cisco CallManager and all compatible versions of Cisco IP Interactive
> Voice Response (IP IVR), Cisco IP Call Center Express (IPCC Express),
> Cisco IP Queue Manager (IP QM), Cisco Personal Assistant (PA), Cisco
> Emergency Responder (CER), Cisco Conference Connection (CCC), Cisco
> MeetingPlace, and Cisco Customer Voice Portal (CVP).
>
>
>
> Minimum OS Requirements: OS 2000.2.7 (Fresh Install or Upgrade),
> 2000.2.7a, 2000.4.1, 2000.4.1b, 2000.4.1c, 2000.4.2
>
>
>
> Supported Servers: All of the following Cisco Media Convergence
> Servers (MCS) and Cisco-approved, customer-provided Compaq/HP and IBM
> servers:
>
>
>
> · Cisco MCS 7815-I1
>
> · Cisco MCS 7815-1000
>
> · Cisco MCS 7815I-2000
>
> · Cisco MCS 7815I-3000
>
> · Cisco MCS 7825I-3000
>
> · Cisco MCS 7825H-3000
>
> · Cisco MCS 7835-H1
>
> · Cisco MCS 7835-I1
>
> · Cisco MCS 7845-H1
>
> · Cisco MCS 7845-I1
>
> · Cisco MCS 7835H-3000
>
> · Cisco MCS 7835I-3000
>
> · Cisco MCS 7845H-3000
>
> · Cisco MCS 7845I-3000
>
> · Cisco MCS 7825-H1
>
> · Cisco MCS 7825-I1
>
>
>
> Servers without Software maintenance support: You can install the OS
> upgrade on the following Cisco Media Convergence Servers (MCS) and
> Cisco-approved, customer-provided Compaq/HP and IBM servers; however,
> Cisco has not performed extensive testing on these servers:
>
>
>
> · Cisco 7835 Media Convergence Server
>
> · Cisco 7835-1266 Media Convergence Server
>
> · Cisco 7835I-2400 Media Convergence Server
>
> · Cisco 7820 Media Convergence Server
>
> · Cisco 7830 Media Convergence Server
>
> · Cisco 7825 Media Convergence Server
>
> · Cisco 7825-1133 Media Convergence Server
>
>
> See the End-of-Life Policy for more details.
>
>
>
>
>
> Contents
>
>
>
> This document contains the following sections. Click the hyperlink to
> go directly to the section.
>
>
>
> · Locating Related Documentation
>
> · Cisco Notification Tools
>
> · Upgrading the Operating System via CD-ROM or the Web
>
> · Pre-Upgrade Considerations
>
> · Upgrade Procedures
>
> · Resolved Caveats
>
> · Known Caveats
>
> · Post-Upgrade Considerations
>
> · Troubleshooting Tips
>
> · Details of the OS Upgrade
>
> · Security Settings
>
>
>
> Locating Related Documentation
>
>
>
> Cisco strongly recommends that you review the following documents
> before you perform the installation:
>
> · Cisco IP Telephony Operating System, SQL Server, Security
> Updates
>
> This document provides information for tracking operating system (OS)
> and BIOS upgrades and patches. To obtain this document, click the
> following URL:
>
> http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/
> osbios.htm
>
>
>
> · Installing the Operating System on the Cisco IP Telephony
> Applications Server
>
> This document provides descriptive information and procedures for the
> operating system. To obtain this document, click the following URL:
> http://www.cisco.com/univercd/cc/td/doc/product/voice/iptel_os/
> index.htm
>
>
>
> · Cisco IP telephony application documentation
>
> Click the following URL to obtain documentation for your application:
>
> http://www.cisco.com/univercd/cc/td/doc/product/voice/index.htm
>
>
>
> Cisco Notification Tools
>
>
>
> Cisco CallManager Notification Tool: Cisco has replaced the current
> Cisco CallManager notification tool with a new, more robust
> notification tool that is based on your Cisco.com profiles. This
> new tool delivers e-mail notifications for individual Cisco voice
> products that you select . Use the following steps to sign up for
> the Cisco Voice Technology Group Subscription Tool:
>
>
>
> · Log in with your Cisco.com account information at this link:
> http://www.cisco.com/cgi-bin/Software/Newsbuilder/Builder/VOICE.cgi
>
> · Select "CallManager Cryptographic Software including OS
> updates" to receive notification when new operating system updates are
> posted.
>
> · Select any other products updates that you want to receive.
>
> · Click update at the bottom of the page.
>
> · Confirm your selections.
>
>
>
> You may see this message at the bottom of the page: "Your Profile
> Currently Indicates that you do not wish to receive e-mail from
> Cisco."
>
>
>
> To be able to receive information updates, you must update your e-mail
> preferences. Click the link to update your e-mail preferences
> (located in the Other Information section). Click submit when you are
> done.
>
>
>
> If you have enabled e-mail notification, you may exit now. If you
> have not enabled e-mail notification, you will need to repeat the
> preceding steps.
>
>
>
> This new software notification tool requires a valid Cisco.com log in.
> If you do not currently have a Cisco.com password, register with
> Cisco.com at: http://tools.cisco.com/RPF/register/register.do
>
>
>
> Cisco PSIRT Advisory Notification Tool: This e-mail service provides
> automatic notification of all Cisco Security Advisories that the Cisco
> Product Security Incident Response Team (PSIRT) releases. Security
> Advisories, which describe security issues that directly impact Cisco
> products, provide a set of required actions to repair these products.
> To subscribe, click the following URL and perform the tasks as
> directed on the web page:
> http://www.cisco.com/en/US/products/
> products_security_vulnerability_policy.html
> - SecurityInfo
>
>
>
>
>
> Upgrading the Operating System via CD-ROM or the Web
>
>
>
> Cisco manufactures a CD-ROM for operating system upgrades. Use this
> CD-ROM only for upgrading your operating system. The upgrade CD-ROM
> contains the same executable that is posted to http://www.cisco.com/,
> so you will perform the same procedure.
>
> If you are installing the operating system for the first time, you
> must use the Cisco IP Telephony Operating System disks that ship with
> your Cisco IP telephony application and the corresponding
> documentation.
>
>
>
> Pre-Upgrade Considerations
>
>
> Before performing an upgrade, be aware of the following
> considerations:
>
>
>
> · The minimum supported Cisco MCS OS version(Fresh Install or
> Upgrade) to install this upgrade is 2000.2.7, 2000.2.7a, 2000.4.1,
> 2000.4.1b, 2000.4.1c or 2000.4.2. Any server that has another Cisco
> MCS OS version will not be supported in this upgrade.
>
> · This version of MCS OS Upgrade, 2000.4.3a, does not support
> an upgrade from operating system version 2000.4.3.
>
> · Before you upgrade, run Start > Cisco OS Version,
> C:\Utils\MCSver.exe to identify the OS Image and OS upgrade version on
> your server.
>
> · You must log in as same User with Administrative Privileges
> after each reboot.
>
> · Before starting this upgrade, you must disable all
> Cisco-approved antivirus/intrusion detection services (HIDS); for
> example, Entercept, McAfee, Cisco Security Agent, Prognosis, and so
> on. You must enable all services after you complete the upgrade.
>
> · Depending on the current operating system version that runs
> on the server, the operating system upgrade performs either an Express
> (2 phases) or a Regular (3 phases) Installation. If the server is
> running OS version 2000.4.2, an Express Installation is performed.
> This includes two phases and two reboots. The Express Installation
> skips the installation of Windows 2000 Service Pack 4 Rollup Update 1
> because it is already installed. If the server is running an OS
> version 2000.2.7, 2000.4.1, 2000.4.1b or 2000.4.1c, a Regular
> Installation is performed. This includes three phases and three
> reboots. Before you upgrade, run Start > Cisco OS Version,
> C:\Utils\MCSver.exe, to identify the OS Image and OS upgrade version
> on your server. You must login as the administrator after each
> reboot.
>
> · Apply this upgrade to all supported servers in your IP
> telephony solution.
>
> · Cisco recommends that you upgrade the Cisco CallManager
> publisher database server first and then the subscriber servers.
> Installing the operating system upgrade on all subscriber servers at
> the same time is supported only if call processing is not required
> while you are performing the upgrade task.
>
> · This installation causes Cisco IP telephony application
> interruptions.
>
> · Close all programs before proceeding.
>
> · Cisco installs Terminal Services for Cisco Technical
> Assistance Center (TAC) remote administration and troubleshooting.
> Cisco does not support upgrades through Terminal Services. This
> upgrade stops if it detects that you are using Terminal Services. The
> OS Upgrade disables Terminal Services at the beginning of the upgrade
> and resets it to the configured setting at the end of the upgrade.
>
> · Cisco supports remote upgrades with Virtual Network
> Computing (VNC). Although VNC is optional and is not installed by this
> upgrade, the installation files are copied to the c:\utils\VNC folder.
> For more information on using VNC, click the following URL:
> http://www.cisco.com/univercd/cc/td/doc/product/voice/iptel_os/
> index.htm.
>
> · Perform a backup of your data before starting your upgrade.
> Refer to the backup documentation for your Cisco IP telephony
> application. Make sure that you back up the data to a network
> directory or tape device, so that the upgrade does not erase the data.
>
> · Make sure that you have about 1.5 GB of free disk space
> before you copy the upgrade executable to the server. Delete any
> unnecessary files; for example, remove old log files, CDP records, old
> installation files, and so on.
>
> · Before you run this upgrade, review the "Known Caveats"
> section below.
>
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>
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