[cisco-voip] Phone Load 8.0(3) - One Way Audio
John Parduhn
parduhn at gmail.com
Mon Jul 17 15:10:44 EDT 2006
Something told me you were going to say that. I'm still dogging the issue.
Thanks for your reply.
John
On 7/17/06, Linsemier, Matthew <MLinsemier at apcapital.com> wrote:
>
> My one-way audio issues seemed to go away after I restarted the
> CallManagers in the cluster when I was performing some MS hotfixes. This
> being said, I am not sure what resolved the problem.
>
>
>
> Matt
>
>
> ------------------------------
>
> *From:* John Parduhn [mailto:parduhn at gmail.com]
> *Sent:* Monday, July 17, 2006 12:00 PM
> *To:* Ryan Ratliff
> *Cc:* Linsemier, Matthew; cisco-voip-bounces at puck.nether.net;
> cisco-voip at puck.nether.net; Keith.Allan at 5i.co.uk
>
> *Subject:* Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio
>
>
>
> Did anyone ever find anything out about this. I'm running into all kinds
> of problems like this today with an upgrade. I can't nail down the source.
>
> On 6/14/06, *Ryan Ratliff* <rratliff at cisco.com> wrote:
>
> As an aside you may want to check out CSCse47327 if you are still on
> 2000.4.2sr7.
>
> -Ryan
>
> On Jun 14, 2006, at 11:30 AM, Linsemier, Matthew wrote:
>
> This just started with us in 8.0(3). We were running 8.0(1) and I
> believe 8.0(2) on several phones for a while without incident. It is
> tough to say because I know that 8.0(2) and 8.0(3) were released close
> to each other so I am trying to remember if I ever reset the phones to
> upgrade from 8.0(1).
>
> I am also trying to discern if the problem started before or after the
> OS4.2sr7 upgrade.
>
> I am going to reset all of the phones back to 8.0(2) over the weekend.
> I will get back to everyone.
>
> Matt
>
> -----Original Message-----
> From: tennille.spence at gsa.gov [mailto: tennille.spence at gsa.gov]
> Sent: Wednesday, June 14, 2006 11:27 AM
> To: Keith.Allan at 5i.co.uk
> Cc: cisco-voip at puck.nether.net ; cisco-voip-bounces at puck.nether.net;
> Linsemier, Matthew; Israel Lang
> Subject: Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio
>
>
> I have the same intermittent one way audio. When the issue started over
> a
> year ago, we were running some version of 6 and upgraded to 7-2-3 on
> our
> 7940s and 7960s. The upgrade did nothing to correct the issue. Our 7935s
> recently began doing this as well. My biggest challenge is capturing or
> even trying to recreate the issue. Have you had any luck in capturing a
> trace when this was happening and if so, did Cisco TAC recognize
> anything
> unusual?
>
> - Tennille
>
>
>
>
>
>
> "Keith Allan"
>
> <Keith.Allan at 5i.c
> To
> o.uk> "Linsemier, Matthew"
>
> Sent by: < MLinsemier at apcapital.com>,
> "Israel
> cisco-voip-bounce Lang" <zephy316 at gmail.com>
>
> s at puck.nether.net
> cc
> cisco-voip at puck.nether.net
>
>
> Subject
> 06/12/2006 03:42 Re: [cisco-voip] Phone Load
> 8.0(3)
> PM - One Way Audio
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> We are hitting the same problem following the upgrade from firmware
> 7-2-3
> to 8-0-2 after upgrading to 4-1-3sr2. The problem is intermittent. We
> have now downgraded some of our phones back to 7-2-3 to see if it is the
> firmware. We are also on a single subnet and did not have this problem
> prior to the upgrade.
>
> Keith.
>
>
> From: Linsemier, Matthew [mailto: MLinsemier at apcapital.com]
> Sent: 12 June 2006 15:59
> To: Israel Lang
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio
>
> As stipulated below, phones are on the same logical VLAN so no routing
> is
> taking place other then call setup and teardown to the Call Managers.
> Additionally, I know that it has nothing to do with the CSS because if
> this
> was the issue the call would not be connected in the first place and
> users
> would hear fast busy.
>
> This problem started specifically with the 8.0(3) phone load. The only
> other change that as been made has been the OS2.4sr7 patch, which I find
> unlikely to be causing this problem.
>
> Matt
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto: cisco-voip-bounces at puck.nether.net] On Behalf Of Israel Lang
> Sent: Monday, June 12, 2006 10:50 AM
> To: Linsemier, Matthew
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phone Load 8.0(3) - One Way Audio
>
> Sounds like a classic partition/CSS issue to me. I would check to make
> sure
> that phone A and phone B have each others partitions in their CSS.
> Sounds
> to me like B does and A doesn't. Could also be a routing issue.
> On 6/12/06, Linsemier, Matthew <MLinsemier at apcapital.com> wrote:
>
>
> Has anyone run into a One Way Audio issue with phone load 8.0(3) on a
> 7960?
> I had piloted the phone load with about 20 phones and didn't hear of any
> reported problems. Now after I have pushed the load to around 200+
> phones
> I have users calling into the helpdesk reporting problems under the
> following circumstances. Please note that the calls are internal and on
> the same LAN (even logical VLAN).
>
>
>
>
>
> 1) User A calls User B
>
>
> 2) User B can hear User A talking, however User A cannot
> hear
> User B.
>
>
> 3) User A hangs up and calls User B again and there are no
> issues.
>
>
>
>
>
> I haven't had any issues to date with the older, 8.0(2) (or earlier)
> phone
> loads. I am thinking that I am going to roll everyone back, but I
> wanted
> to see if anyone is having the issue while also warning people of the
> problem.
>
>
>
>
>
> Sincerely,
>
>
>
>
>
> Matthew M. Linsemier, CCSP/CCNP/CCDA
> Senior Network Engineer
> APCapital
> Voice: 517.324.6695
> Fax: 517.333.2812
> E-Mail: mlinsemier at apcapital.com
>
>
>
>
>
>
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> ------------------------------
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>
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