[cisco-voip] No agents able to login

[Jonathan Charles]

It is 3.5(3)... They all can open the share...

I can login to the web page with appadmin, so it isn't a DCD issue.



Jonathan

On 7/27/06, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
> If this is a 3.x version... do they have access to the folder that
> controls licensing?  Been to long.... I can't remember all that good
> stuff.
>
> Scott
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
> Charles
> Sent: Thursday, July 27, 2006 8:34 AM
> To: Cisco Voip
> Subject: [cisco-voip] No agents able to login
>
> Everyone gets: "the id you entered was not found"
>
> I have restarted DCD on both PUB and SUB... I have restarted the
> Engine... I have ensured phones are associated with the RM JTAPI, and
> everyone has CTI checked on their userIDs...
>
> Cisco's website says that they are typing their userid's and passwords
> wrong... all of them? I don't think so.
>
>
>
> Jonathan
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