[cisco-voip] No agents able to login

[Ryan Ratliff]

Have you tried looking at any of the logs yet on the IPCC side?

-Ryan

On Jul 27, 2006, at 11:54 AM, Jonathan Charles wrote:

Rebooting the server had no effect.


J

On 7/27/06, Jonathan Charles <jonvoip at gmail.com> wrote:
It is 3.5(3)... They all can open the share...

I can login to the web page with appadmin, so it isn't a DCD issue.



Jonathan


On 7/27/06, Voll, Scott <Scott.Voll at wesd.org> wrote: If this is a 3.x  
version... do they have access to the folder that
controls licensing?  Been to long.... I can't remember all that good
stuff.

Scott

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto: cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
Charles
Sent: Thursday, July 27, 2006 8:34 AM
To: Cisco Voip
Subject: [cisco-voip] No agents able to login

Everyone gets: "the id you entered was not found"

I have restarted DCD on both PUB and SUB... I have restarted the
Engine... I have ensured phones are associated with the RM JTAPI, and
everyone has CTI checked on their userIDs...

Cisco's website says that they are typing their userid's and passwords
wrong... all of them? I don't think so.



Jonathan
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