[cisco-voip] do ipcc 4.0.3 do contineual recording
MIHI
mihi at ludens.elte.hu
Sun May 7 05:38:16 EDT 2006
for constant recording you can set up a macro for the agents, to always
start to record when they answer the call.
Marton
_____
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Grace
Sent: Friday, May 05, 2006 8:37 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] do ipcc 4.0.3 do contineual recording
do ipcc 4.0.3 do schedule recording.trying to find out if I can set up
constant or schedule recordings of agents. The customer don't llike that
fact that supervisor have to manually do this
James D. Grace
CCNP CCNA MCSE MCDBA
Sr. System Engineer / Professional Svc.
Digitel Corporation
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