[cisco-voip] Echo on PSTN calls over PRI

[OConnell, Ryan]

Hey all,

 

I'm troubleshooting an issue with echo. The problem is occurring only on
PSTN calls. The issue seems to be random in that it does not happen on
one particular phone all the time and it does not occur on every single
call. We have CallManger 4.1(3) supporting 125'ish phones, most of which
are 7941 and 7961 models. We have a single PRI in a 2811 router using
MGCP. (See below config). The users complaining about this issue say
they are not using the speaker phone or a headset. I also verified that
the volume is not cracked to the max setting on their phones. The echo
seems to crop randomly on a call and can last upwards to 30 seconds. Any
hints from the group would be appreciated. 

 

 

 

network-clock-participate wic 0

network-clock-select 1 T1 0/0/0

!

!

isdn switch-type primary-4ess

!

voice-card 0

 no dspfarm

!

!

!

!

controller T1 0/0/0

 framing esf

 linecode b8zs

 pri-group timeslots 1-24 service mgcp

!

!

interface Serial0/0/0:23

 no ip address

 encapsulation hdlc

 isdn switch-type primary-dms100

 isdn incoming-voice voice

 isdn bind-l3 ccm-manager

 no cdp enable

!

!

!

voice-port 0/0/0:23

!

ccm-manager redundant-host 10.10.16.16

ccm-manager mgcp

ccm-manager music-on-hold

ccm-manager config server 10.10.16.16

!

mgcp

mgcp call-agent 10.10.16.17 2427 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

no mgcp package-capability res-package

mgcp package-capability sst-package

no mgcp package-capability fxr-package

mgcp package-capability pre-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp fax t38 inhibit

mgcp rtp payload-type g726r16 static

mgcp bind control source-interface Loopback0

mgcp bind media source-interface Loopback0

!

mgcp profile default

 

 

Ryan O'Connell 

Senior Consultant CCIE Voice (13382)

 

NexInnovations Inc.

3636 - 23rd Street N.E.

Calgary, AB. T2E 8Z5

 

Desk (403) 291-7293

Cell: (403) 990-1275

Fax: (403) 291-7281

 

Ryan.OConnell at nexinnovations.com

http://www.nexinnovations.com <http://www.nexinnovations.com/> 

 

 

 

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